The Source

Terrible place to buy anything, no customer service, can't return anything, go to costco they take things back with no problems.
7 years ago (01-03-2018)

What a horrible store. Service is nil and when asked for is not provided. We were just in and had to find on our own the batteries we were looking for and then we were asked if we wanted extended warranty!! are you kidding me? At the same time noted they had an ASUS computer that looked to be what we wanted. Actually went and got my mom to show her and we were hoping to buy two of them. Asked for help again which was grudgingly given (for the price as it was not posted) and at this time the two sales girls had moved on from chit chatting to flirting with a male customer and chit chatting. Again asked for assistance and were ignored, the one sales girl actually turned away from us. Pretending we weren't there. Needless to say we left. I did tell them I was disappointed and that they lost two sales. The one sales girl then proceeded to make a face at me. No going back for us and I will tell every one I know to never go there. AWFULL experience. The only reason getting a star is you can't post without giving one. Consider it a negative star
7 years ago (17-07-2017)

Excellent at christmas! I didn't realize this store was Affiliated with Bell. I am a current Bell customer but the Source gave me a deal I couldnt refuse at christmas. I bought my Daughter a cell phone and I received a $250 store credit. No purchase price upfront, amazing plan for her and a free gift card! I used the Gift card to buy accessories for her phone and one more Christmas Gift. The manager is very friendly and down to earth, did his best. This was a one time deal and I felt very lucky to of walked in when I did. They have excellent pricing on their Bose products and price match.
7 years ago (12-07-2017)

Just had a horrible experience here trying to check out cell phones. I explained what I was looking for but the sales person wouldn't listen or respect what I was saying. After arguing with me about how what I was looking for was wrong, he came back two more times to argue with me some more during the brief time I was in the store. He was just trying to push the top end phones and top tier contracts and had no respect for my needs. I especially didn't enjoy the slimey and see through sales/scare tactics, letting me know that if I didn't sign up now the good deal on plans could end, etc. Avoid at all costs.
8 years ago (27-05-2017)

I was in the store today and was helped by Naomi. She was amazingly helpful! I had spoken to several sales people at different stores and no one was as clear and attentive as her. She listened very carefully to what I needed (as I described it in my techno-challenged language) and then suggested a laptop for me (in terms that I could understand) that meets all of my needs perfectly. Thank you so much!
8 years ago (31-08-2016)