Super 8 Brockville
3 km
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Reviews
Quite quaint and well equipped place to stay. The decor is vintage one would say, but makes you feel at home.
Would recommend to others looking for a wonderful stay that is close to shopping/places to eat/attractions!
8 years ago (29-11-2017)
Other than being decently located, this place was a letdown. Normally I don't leave reviews, but because the owner left a TWO-page laminated diatribe on how poor reviews affect him so terribly (really...he gives you the mathematical breakdown of how reviews work...I have pictures), I am doing this. First, before arriving, we did not get our check in info, so we had to chase the owner down. He doesn't answer his phone. Upon arriving, we were greeted in the (disgusting red shag-carpeted hall) by a woman who maintains the rooms. We were there, bags in hand, and she was letting other guests walk through our room to see it. Do not be fooled by the adjectives used to describe this place: opulent, lavish, grand. It is none of these things. Our room was hot, the ornamental (uncomfortable) couch was ripped, the pillows had stains and the decor was ridiculously cheap. Normally I wouldn't pay such close attention, but I felt like the person who owns this place thinks everyone that stays there is stupid. Like we don't have eyes to see the many imperfections. There is a bed, a kitchenette, washroom...too bad our toilet started beeping and wailing from the moment we arrived...every time it was flushed. We asked the woman that worked there about it and she said "Oh no. Not again." When we asked who we should contact if it happened late at night (it was really loud), she basically told us not to call her because she had been working for 10 days straight. Super. Oh...and the bar goods available for purchase are literally on a plastic dollar store shelf in the hot hall...on the gross red shag carpet. No doubt the history of the building is interesting and the bones of the building itself are solid, it is just a shame that the theming misses the mark greatly, in my opinion. I felt so uncomfortable over my several-nights stay. I'm leaving this review because I felt duped, and on top of that, I felt chastised about even THINKING of leaving a poor review. Rather pompous and presumptuous...much like the Noble Suites themselves. Oh, but at least we get the much-raved-about instant Quaker Oats for "late night munchies." REALLY??
8 years ago (31-10-2017)
This place is shabby and dirty. The units are clearly not cared for and even a basic check to see if things are working or stocked was not done. The bathrooms faucets were caked in toothpaste and clearly not cleaned in months. Surfaces were dirty. Communication is abysmal. I suspect the 5 star reviews are fake because no one can possibly give this place a 5 (unless they are clients that typically stay in a motel 6 or a cave). It is a good location, but far from luxury or anything close to it.
8 years ago (10-09-2017)
Attempted booking a room and ended up booked in another, following the confusion that proceeded while swapping rooms with another guest the manager proceeded to imitate what we said and complain about us audibly in the hallway. Apart from the bad service and childish antics the room was very nice for the hour we were in it.
8 years ago (09-12-2017)
Lovely, large clean rooms. Excellent, cosy beds. Quiet. Simple check in/out. Room and ammenities exceeded my expectations. Will definitely be going back.