The Keg

I am deeply disappointed and frankly outraged by the experience I had at this restaurant for my birthday. What was supposed to be a celebratory evening turned into an absolute disaster, and the level of service we received was completely unacceptable, especially given the prices we paid.nIt all started with the Caesar salad, which was an absolute insult to serve. The lettuce was wilted, black, and clearly days old. It was inedible, and when we requested a replacement, we were brought another salad that was just as bad. The fact that this restaurant thinks it’s acceptable to serve such low-quality food is beyond comprehension.nThe service was equally atrocious. I ordered a soft drink, and it arrived without a straw. I had to wait 30 minutes for the waiter to bring one, by which time the ice had melted and the drink was ruined. This kind of neglect is unacceptable in any setting, let alone one that charges premium prices.nThe main course was where things went from bad to worse. We ordered steak with lobster, expecting them to be served together, as any competent restaurant would do. Instead, the steak arrived first, and the lobster came 15 minutes later. By then, the steak was cold and unappetizing. This is completely inexcusable, especially for the price we were paying.nThe final insult came with dessert. After serving it, the waiter vanished, leaving us stranded. I had to physically get up and search the restaurant just to find someone so we could pay and leave. This level of disregard for customers is appalling.nFor a restaurant that charges what you do, this experience was a complete rip-off. I expected a high standard of service and food quality, and what I received was far from it. This birthday dinner was ruined, and I deeply regret ever choosing this place. Rest assured, I will be sharing this experience with others to warn them of the poor service and unacceptable standards here.

The service was great! Everyone wished us a happy anniversary and gave us a cake which was totally unexpected, but very pleasant gift from the Keg.nnHus served us in a timely manner. Often checked in if we needed anything.nnThe food arrived on time. Everything tasted amazing, especially the steaks.nnThe indoor atmosphere was nice and cozy.

Had a lovely time celebrating a weekend birthday dinner. Steaks were cooked to our liking, with my favorite being the prime rib. I enjoyed the roasted vegetable sides and the twice baked potato. Iceberg wedge salad had nice flavour but I wish I got the dressing on the side as the blue cheese dressing was a bit salty when tossed together.nService was excellent and we recieved a complimentary birthday dessert which was an fantastic caramel ice cream cake. Great atmosphere to celebrate a special occasion.

We started off with complimentary warm and fluffy bread that came with a delicious butter spread. Our first order, the 10 oz Prime Rib, was perfectly cooked to medium rare, making it juicy. The horseradish and red wine herb jus it came with added more flavor to the rib. A funny story is I thought the horseradish was mashed potatoes before I took a bite. Our other order, the 12 oz Top Sirloin, was supposed to be medium rare, but it came out medium. This meant it was a little chewier, but it was still fairly tender. The sides that came with our dishes, the Keg Caesar Salad, Twice Baked Potato, and Mushroom Rice, were all good too, no complaints. The service was a bit slow. Our waitress wasn't very attentive at refilling our water, and she didn’t bring our bill until a while after we had finished our food.

Celebrated a birthday with friends and had a great experience with friendly staff, tasty and well cooked food, and good vibes. The Keg stays consistent with their steaks and they were so kind to bring us a slice of cake!