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Reviews, get directions and information for The Captain's Boil

The Captain's Boil
Address: 689 Oxford Street West Unit 2 , London N6H 1V1, ON, CA
Phone: (519) 601-0899
State: ON
City: London
Zip Code: N6H 1V1


Opening Hours

Wednesday: 12:00-22:00
Thursday: 12:00-22:00
Friday: 12:00-22:00
Saturday: 12:00-22:00
Sunday: 12:00-22:00


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Reviews
Did not enjoy the food. Went there for the all you can eat shrimp and the sauce did not permeate the shrimp. Their Cajun fries were amazing and I woke absolutely say to get that. The Captain boils sauce is very bland , the Cajun is better. If you are there ask for salt so that you're able to season your food properly which you should not have to... The service was good, food was not good. Would not return as the food was not up to my standards. The best seafood boil experience I had in Canada was a place called Hooly Crab, they are now closed.
This place is super laid back and a very unique experience. They bring you plastic gloves to eat your seafood with and your seafood dish comes in a plastic bag! Captains boil flavour was delish…. not too spicy but just enough to give some flavouring.
This Is a terrible restaurant, I was there just after they opened, I ordered Lobster Roll, which was this thick soup on a bun, disgusting. I was in a group of 10, everybody got there food at different times. Fast forward to today, I ordered the Lobster poutine, what I ordered and received was far different then what they advertise. The picture below shows a generous amount of fries, with Lobster pieces mixed into the poutine. What I got was some fries with cheese and a very small Lobster tail in the corner of the plate, about the size of a large Shrimp. I thought I'd give this place a 2nd chance, WILL NOT BE BACK. How does this place even stay open.
Cool little spot located on Oxford and wonderland. If you are looking for a unique experience and aren't scared of getting messy come to Captain's Boil. The service was slow and average but this would not deter me from coming back. Parking: Lots of spots available in the plaza
First time eating here. Food was served fairly quickly. Ordered the pirate feast which came with Lobster as the main dish, along with Mussels, Clams & Shrimp, corn, sausages & okra. We added additional order of crawfish, potatoes and a Lobster Poutine. Our party was comprised of mainly east coasters who unanimously agreed most of the food was overboiled, resulting in tough meat that was extremely difficult to remove from the shell. Our side dish of okra was never served. Based on the market prices and quality of preparation, we will not be returning.
We went as a large group to Captain's Boil for a joint birthday dinner. The restaurant staff were very accommodating and friendly. The service was fast and the food was delicious. It's a pricier dinner out but this restaurant is about atmosphere, experience and fun. On that, they delivered! They do offer non seafood items for those joining who don't enjoy it but the seafood smell is strong so just a heads up.
If I could give them 1/2 a star or not even that I would! This was a surprise birthday lunch for my sister today, and arrival time was 12:00 pm when the restaurant opened. There were no other customer’s in the restaurant during this time. The server was not friendly, when bringing the food, he slapped the food down on the table mumbled something, and walked away. He had to be asked for plates and cutlery. His customer service was very disappointing and rude. Our bill was $170.00 before tip, that’s a nice start of the day, for just 2 customer’s dining at this or any restaurant. I called to speak to the manager, and told him how unhappy we were. I told him I could tell he didn’t care about how disappointed we are… He said “ if I didn’t care, I wouldn’t spend 20 minutes listening to you complain”. I was on my phone, and had him on speaker. I looked at my phone and said, we’ve been only speaking for 7 min and 5 seconds. I told him that I was going to post a review, and he said “if you feel you need to, to do it.” The manager was just as bad as the waiter, because he couldn’t care less about my call. The owner I hope reads these reviews, and retrains his staff.I just saw that the owner does read these. And, asks to email customer service…Why would we want to email customer service, what will they do, simply apologize? We will never spend another cent at this establishment, and will not recommend anyone trying this restaurant, if how you’re treated is important to you. The location is on Oxford Street in London Ontario. I also posted on Trip Advisor. The manager said if I needed to post, to just do it! He didn’t care, so why should I..
Service is Ok . There for the crabs Love the snow crab and fire fried rice .
The best seafood place in all of London. The Captain’s Boil sauce is amazing and if you get it mild it’s still spicy but you can also still taste it! That’s a problem with a lot of spicy foods where the spice takes over the flavour, but not here. I love eating it with the rice, muscles, clams and sausage. The interior is very nice and very clean. They have a sink just for handwashing separate from the washooms which I really like. The staff is also really friendly and accommodating. 10/10 P.S Hi Victor.
Did not enjoy the food. Went there for the all you can eat shrimp and the sauce did not permeate the shrimp. Their Cajun fries were amazing and I woke absolutely say to get that. The Captain boils sauce is very bland , the Cajun is better. If you are there ask for salt so that you're able to season your food properly which you should not have to... The service was good, food was not good. Would not return as the food was not up to my standards. The best seafood boil experience I had in Canada was a place called Hooly Crab, they are now closed.
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