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Reviews
Absolutely terrible service.
I've been coming here for years & have had not one complaint until lastnight.
Friends & I were there lastnight around 9:30-10:00 oclock. After sitting down we waited a good 10-15 minutes before anybody acknowledged us. It was busy so we shrugged it off.
However, it got worse. Anytime we needed anything I would have to interupt the staff from socializing together. Which again, whatever but I did not need the attitude from your server Rea, specifically. After waiting a half an hr without a drink she finally came around and asked if we needed anything. I politely told her I was ok as I didn't want to wait any longer. She then proceeded to walk away without an apology or anything, as she walked passed our table again she then yelled " the waitresses can't read your mind!"
Pissed off we immediately got our bills & admittedly tipped poorly due to the "service" we had received.
As we were getting our coats on to leave, Rae than began to gloat about how she had "already gotten two $50 tips today so we didn't phase her"
..........
This is absolutely unacceptable. Not only is it extremely rude but very unprofessional. I work in a customer service driven industry & I know if I were to ever talk to a customer this way I would immediately be fired. Because I work in St.Catharines, naturally I will recommend places to go for good food/drinks in Welland. I will not be recommending this establishment to anyone if that is how your guests are treated.
8 years ago (05-11-2017)
The staff is friendly. And the wings are big and the beer is cold. Great job
8 years ago (12-11-2017)
Great food and an awesome atmosphere!
8 years ago (18-12-2017)
The wings are great here. I usually go for the Tailgate wings, super crispy. Service is not perfect and sometimes takes a little time but the food is always good. It is a sports bar and the decor and atmosphere reflects that.
8 years ago (03-09-2017)
Good chicken wings freindly environment descent prices. Pizza could use some work though.