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Charlie's Chopsticks

  1. Welland
  2. Thorold Meal Takeaway
  3. Thorold Meal Delivery
  4. Welland Restaurant

Reviews, get directions and information for Charlie's Chopsticks

Charlie's Chopsticks

About

At Charlie's Chopsticks we believe in Fresh Products, Customization, and Giving Back.

Story

As a Team, we're all about providing a unique and dare we say, one-of-a-kind experience. Our creation team is made up of individuals from several Asian cultures, who all love food, and love to experiment. Not only do we have a fresh mix of fusion recipes, we're also offering unlimited customization. Try one of Charlie's originals or design your own dish. The idea behind Charlie's brand is to be new. Giving our customers a dining experience they've never had before is our goal at the end of the day. Everything from our friendly staff to our newly-designed store fronts are all meant to brighten the Charlie's label. We're always interested in growing our team. If you want to be a part of Charlie's, email us at [email protected]. Franchising is available! - See more at: http://www.charlieschopsticks.com/pages/about#sthash.l23ULfcM.dpuf

Address: 20 Thorold Rd, Welland, ON L3C 3T3, Canada
Phone: (905) 735-9888
moc.skcitspohcseilrahc@tcatnoc
State: Ontario
County: Niagara Regional Municipality
City: Welland
Zip Code: L3C 3T3


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 1:00 – 11:00 PM
Sunday: 2:00 – 9:00 PM

Update Info

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Reviews
i’ve ordered 3 rice bowls from this place . first one i ordered had 2 incredibly small pieces of chicken bone in them , i bit down on one and it actually slightly chipped one of my teeth , and while upset , i didn’t complain because i recognize that that kind of thing could be easy to miss if it’s in the chicken itself , although i still can’t figure out how incredibly small like half the size of a rice grain pieces of bone that presumably chipped off of something would be there in the first place. the second one was good ! i only write this review because of the bowl i received today . upon first glance , it looked fine, chicken is always cooked efficiently thank god but i immediately noticed the vegetables were undercooked , the broccoli in particular . i shrugged it off , not seeing this as a huge problem , but as soon as i took my first bite , i was immediately hit with an unbearably salty taste , one i hadn’t even remotely experiences in my previous bowls . i noticed some of the rice was a darker colour , and i’m hoping that the taste wasn’t soy sauce , as i have celiac disease and consumption of gluten could render me bed ridden for multiple days . i do recognize that i keep forgetting to exclude the spring roll from my order i handed it to my mum and she mentioned that it was awful before i even had brought up my concerns with the bowl, and while contamination is important and could harm me , it won’t do nearly the amount of damage pouring soy sauce onto the rice could . i didn’t consider it to be soy sauce at first though , it was so strong that i had assumed someone had literally just sprinkled salt all over the top of the bowl . because there is a generous amount of rice in the bowl , i figured mixing everything would be the end of my problems . but it wasn’t . whatever the salty taste originated from had seeped into much of the rice grains at the top of the bowl and wouldn’t mix , so each attempted bite was a 50/50 chance of being fine or incredibly salty . the salt rendering the meal inedible is STILL not what lead me to writing this review . while attempting to mix the rice more , i felt my fork hit a hard lump in the rice . i tried stabbing it with my fork but it didn’t budge the inside was rice that had completely cemented together , entirely uncooked and wasn’t even a small amount either , this was at least two decent sized bites of rice that had supposedly gone unnoticed . the attached video is to show exactly how much effort was required to crack the thing in half . i work in the food industry , so i don’t like making reviews on account of harming the business , i really only write this because it’s obviously a result of pure laziness , not honest mistakes that we all can admit we’ve made from time to time . that is why i gave the first bowl and honestly the majority of my sushi orders a pass . undercooked vegetables , salt that makes the meal inedible , and a giant rock of rice all within one bowl is unacceptable . this is an issue and instead of trying to nickel and dime everything including charging for extra cutlery on the delivery apps which , by the way , is misleading , because although you send cutlery anyways , many restaurants do not so people may assume they HAVE to pay 25 cents for a pair of chopsticks , and making sauce containers so small that you couldn’t dip the sushi even if you wanted to , there needs to be resolve in regards to food preparation . i saw in previous reviews from a couple months ago that there had been attempted resolve in kitchen staff , but it seems as though nothing has changed . do better , because even those of us will receive the most bland meal and continue to order are getting frustrated . also , you need to warn customers before you begin adding allergens to a dish by including it to the list of ingredients , if it actually was soy sauce .
It use to be really good but it’s gotten continually worse other the years. They once served us “Salmon” that was just a grey slice of something it was grey through and through so it wasn't the skin photo added below. This was taken a bit ago before they switched their bowls the smell stinks up the house and the beef tastes super low quality especially for the cost even the broccoli is undercooked. They skimp on anything "extra" as well. I'm updating this as it also made me sick to my stomach shortly after finishing. I wouldn’t recommend anything from here.
Ordered through skip the dishes, got about $80 worth of sushi and wasted almost all of it. Quality was absolutely horrible, tastes very dry and not freshly made. Was put together very messily. Would Value what we got at 12-15$. Not impressed and will not be ordering from here again.
Excellent food! Customizable sushi rolls and rice bowls for such a cheap price and a wide selection of drinks. 20$ for a 6 piece roll, seaweed salad so good by the way and a drink. Love this place and would recommend it to anyone who wants sushi on a budget.
I order from here all the time with my family! My Go-To place for years! I always recommend it to my workers, friends, and family since I enjoy it so much. This place has amazing teriyaki sauce as well. There will always be bad a review probably from a bad batch, but overall you guys are awesome. I addition, the staff are kind and very reasonable. To the people saying, "the containers are too small to dip etc" I always fully dip my rolls in sauce so I'm confused as a customer what they mean?? Keep it up guys
As far as fast food sushi goes, this is pretty good. It is fresh, and every roll is made to order. What I really enjoy is the option to choose your own fillings, which is kinda fun. You can order straight from their website. Delivery is fast and friendly. Like most sushi options, it is a bit expensive, but not unreasonable in comparison.
Always great food from here! Wish they had more drink options I don't get a drink because I don't like the milk tea or fruit shakes they have. Also dessert would be amazing
It was horrible, I was already really hungry and I was waiting about 20 minutes and then they gave my food out to the wrong person and told me to go ask that person to buy me food but they were already gone then she preceded to tell me I was in the wrong for not grabbing my food yet they handed it to them. And they preceded to tell me it’s my problem, on top of that I was late for school because of this incident. My order was also 20$ and I left with nothing but hunger and anger.
Expensive items with small portions, no discount for combos, mandatory tip included in your price that doesn't go to the driver. Many items on the website are mislabeled and the site randomly stops working, forgetting your saved order. I cannot speak for the dine in or takeout experience, but if the delivery is any indication, I will not be ordering here again.
Loved the food. You can make your very own sushi in a matter of minutes! I loved everything about this restaurant even the patio.
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Charlie's Chopsticks map

Directions to Charlie's Chopsticks with public transportation

Thorold Rd W & Douglas Av 60 meters
509
Niagara St + Birch St 220 meters
509
Niagara St & Parkway 230 meters
503
Niagara St & Roger Dr 290 meters
509
Niagara St & Roger Dr 310 meters
509

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