St Joseph's Community Health

made a visit here today for some dental pain because my dentist is out of the country. i mentioned that to the doctor, Carys Massarella, who then asked exactly where my dentist was, but why does that matter what country she's in? Carys Massarella then "examined" me by shining a light in my eye and looked at my throat. I had gone to urgent care because of nausea, vomiting, chills, headache on the left side only, a bit of swelling on the left side of my face, extreme agitation. my left eye cannot open any wider than it is now. Carys then proceeded to tell me i have no sign of cerebral infection 100% for only being with me and examining me for only 5 MINUTES. and then i was discharged. i waited 5 hours to barely be examined by Carys Massarella.
7 years ago (20-04-2018)

Great staff. In & out quickly (1h45min) for an urgent care centre. Highly recommend. Was in a curtained area and heard staff caring for sick kids and a man with chest pains they sent on to cardiac department at hospital by ambulance. Like all urgent / emergent departments though there were lots of grown adult complainers with colds, sore throats, and ear infections who felt they should have been first... so take the negative reviews with a grain of salt. Under two hours on a winter Sunday midday is more than commendable.
7 years ago (17-12-2017)

I took my parents yesterday with cough and sore throat, both older than 70. You think that with what is going around and the high risk for seniors to get pneumonia they would see them faster. The doctor, I wish I had her name kept on trying to work on her new computer instead of seeing patients. The nurses kept on walking back and forth for hours and nobody was seeing people. We waited from 6 to 2 am and ended up leaving as nothing was happening. Awful service!!! I wished we had a way to set up a formal complaint
7 years ago (06-02-2018)

If only Google allowed 0 stars...super inefficient, understaffed and incredibly long wait times, nothing urgent about it at all. No updates from any of the staff, everyone gets the same response when they ask "oh I don't know, we only have 1 doctor but another is coming soon"... 4 hours later the second doctor has yet to show..maybe he'll come in for a 2 hour shift since they are open till 10pm
7 years ago (07-01-2018)

They were kind enough to give my Daughter a bed to lay on because of severe pain in her neck Appreciated . it was around 2pm when we arrived there..now almost 7pm and still hasn't been seen by a MD...Extremely busy..nothing you can do but wait....If there had not been a bed available for my daughter it would have been excruciating for her Don't know when she will be seen could be 10pm for all we know.
7 years ago (26-03-2018)