St-Jérôme Chevrolet Buick GMC Corvette

They didnt even pay attention to us we went to buy a Camaro waited for about 30 min.
7 years ago (28-04-2018)

At First, i thought this place had great costumer service, and was fair with its deals. I soon found out that it does very shady deals and over charges you for everything. I say this because i almost got screwed over on a 20,000$ deal that i was going to make with them. My sales person Yannick, was very friendly at first and seemed like a honest person. I saw a Camaro listed on both autotrader, and their website for 19,950 which looked like a fair price. i went in and went for a test drive, the car had no gas so he only let me drive it for 3 minutes since he didn't want to put gas in (should have known then it would be a shady sale). When we get back he tried to sell me the car at what seemed liked a high monthly price (didn't give me the full price only monthly), i told him that i needed winter tire which he then added 30$ a month which came up 1600$ for tires. I said this was high and i wanted free tires (previous week they were free during a sale) he went and said he convinced his manger to give me a great deal. He would give me the tires ( which were valued at 1200 now), and reduce the original offer by 10$. This convinced me that i was actually getting a fair deal. I told him i would think it over the weekend, and he agreed to let me think for a few days. for the next two days he called me everyday to pressure my decision (unprofessional). I decided that i liked the car so i would buy it. Drive back (over an hour drive for me) to sign the papers, which is all good, get to the finance lady which tried selling me a bunch of useless add on's, she tried convincing me my insurance would need me to buy these safety features (1000$, they didn't) and said she has two insurance companies that could give me better offers and they would call me. I said no but i have received calls from 3 different companies. I could accept this since they are just trying to get me to buy their stuff but where this place is despicable is what they charge you. I get home (didn't really have time to look over contract in detail there, nor did Yannick explain anything about charges on my contract when he gave it to me. just told me to sign and took it away) and i see the contract has my tires at full price (1000$), the car at 19,950, administration fees 600$ ( these are not mandatory, and most places only charge 250-350), and carproof 70$ (no dealer chargers the consumer for this), I called back Yannick thinking this is a mistake, his response is this was the deal I made which i responded with no you gave me tires. After a 20 minute phone call (he reduced my tires to 300$ even know he said he would give me them for free) and explained he originally charged me 23,000 for the car so that he could reduce the price, to give me tires. He tried explaining that the sticker price was non negotiable price, and that he couldn't give me anything if we started at that price (yet he did reduce the tires after i told him i am not taking the car). I stood firm on my deal that was free tires. He said he would talk to his manger one more time and hung up on me. 1 minute later i get a cold text come pick up your deposit (500$), he no longer cared or showed the same great service as before. I would avoid this place at all cost since they will scam you with a deal. I have never heard of a place start negotiating at a higher price than listed. They will swear they are giving you a great deal, when in reality they give you no deal at all. to them a deal is sticker price, face value on tires, 600$ administration fees, and charging you for the carproof. Never buy a new car here they will lie and over charge you for everything. P.s sorry for the long post but i just want people to know the type of deal that they will encounter. Always make sure they give you the full price of the car not the months, and avoid Yannick at all costs he will try and steal your money. Also since i posted this they have increased the price of their 2013 camaro from 19950 to 21450, and now have the carproof on request. They changed everything i complained about to scam the next person.
7 years ago (11-12-2017)

Very nice workers. A little bit expensive but very good service!
7 years ago (16-01-2018)

I bought a used car yesterday and will officially receive it next week. I made sure to leave my review before hand eventhough the vehicle still needs to be prepared before delivery. To start with, the staff is amazing from start to end - I still need to check the pending items on delivery, but I am confident it will be A+. From day one, a customer is treated like a VIP no matter who he is, the staff takes care of the customer by providing all the information needed and clarifies it. They are not just selling cars here, they are trusted advisors - you won't see this at other dealers when you buy a used car- this is why I drove from Montreal to St Jerome to buy a car. Yes I spent two hours driving but these guys deserve it. I am very happy with the way I was treated by the staff: Cynthia, Lawrence and Stephane, mentioning these names to make sure they are recognized. I will highly recommend this dealer to anyone who needs a new or used car and they definitely have me as a customer from now on. Keep up the great work because you will go far.... Thanks
7 years ago (04-08-2017)

Amazing experience. Staff was amazing to work with. Excellent selection and couldn't be happier with the service! 😀
7 years ago (24-07-2017)