Sport Chek St. Albert Centre

I came into the store looking for a pair of shoes. Online, it said they were available in stock at the St Albert location. I go into the store and show the associate what I'm looking for. He dismisses me immediately that they don't have it. He didn't even check the back just in case. He then goes through his iPod to check his inventory and it takes him more than a few tries. He then goes to the back and says "you probably missed the shoes an hour ago." Well if I did, wouldn't he have known about the shoes? I have my doubts and he was rushing to help another customer. Not much customer service if you ask me.

Marcus and Tristan were excellent. Had a unique style of snowboard trying to match bindings. They spent an hour easily with me and found something that would work. Great experience

Went to purchase an item at check out but there was a line up. Decided to go another check out but it was closed. So went back to first check out. I mentioned it to cashier that they should have a sign mentioning that was the only checkout available. She didn't seem to care. The point is one check out at front of store one at back. It was an inconvenience. Not good customer service!

My family and I really like sport check, their services, the sales, the brands, we just like everything about the store. keep it up!

I visited this location looking for a pair of running shoes, Austin from the men’s shoes department was helping me, he has great knowledge and excellent customer service approach, and he was very very helpful, I highly recommend this location and I will definitely shop here again

The staff are always friendly and helpful when coming in looking for something

I would like to say worst customer service but it was non existent. When staff were called to help a customer they said they were too busy! Left the store and will buy at a different retailer.

I just want to give a shout out to the gentleman who works in shoes at the St.Albert location. He has helped my family purchase the perfect footwear for a while now. His knowledge in shoes is incredible and he is so considerate. He gets down to the nitty gritty and respects a persons budget and finds the perfect pair without the customer feeling forced into purchasing a more expensive pair. He asks all the right questions and since meeting this fella, we don’t buy out shoes anywhere else. He will bring out every pair they have in the back to find that perfect pair too. I have a family of 4 and we all have multiple pairs. Bought every one of them from this fella. Stellar employee and great service. Sports Chek St.Albert found a diamond in the rough for sure!!!!!!!

Definitely recommend this store. If you need footwear, hunt down Brooke! We tried all the different options which everyone offers but Brooke went above and beyond. She gave me the lay of the land for shoes, the pros and cons, features they have. I didn't realise there was such variance in footwear. She didn't hover in any way but would check in and let me feel things out. I feel super confident with my choice and can't wait to explore Iceland! Not to mention! I believe I caught her a good hour before her shift and she was still totally willing to help me. Super appreciative of that! Thank you Brooke!!

My friend and I dropped off our skis to get bindings mounted. Great and helpful service here!

Directions to Sport Chek St. Albert Centre with public transportation

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