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SoftMoc at Aberdeen Mall

  1. Kamloops
  2. Kamloops Shoe Store

Reviews, get directions and information for SoftMoc at Aberdeen Mall

SoftMoc at Aberdeen Mall
"SoftMoc is the leading lifestyle footwear destination with convenient locations in every major city across the country. We offer the best brands for women, men and kids such as Birkenstock, Converse, Vans, Clarks, UGG, Sorel and our iconic SoftMoc Moccasins. Shop online 24/7 and ship to your home or pick up for free at any SoftMoc location. Collect SoftMoc Reward points on every transaction and save today."
Address: 1320 Trans-Canada Hwy #232, Kamloops, BC V1S 1J2, Canada
Phone: (250) 314-7420
State: British Columbia
County: Thompson-Nicola
City: Kamloops
Zip Code: V1S 1J2


Opening Hours

Monday: 9:30 AM – 6:00 PM
Tuesday: 9:30 AM – 6:00 PM
Wednesday: 9:30 AM – 9:00 PM
Thursday: 9:30 AM – 9:00 PM
Friday: 9:30 AM – 9:00 PM
Saturday: 9:30 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Honestly, their summer clearance sale is amazing. The softMoc brand, I find, lasts and is very comfy. I got a pair of super comfortable and, in my opinion, comparable to the Birk brand, for a fraction of the price. The staff was training and it was nice to see how everyone worked as a team to help each other.
I went to the store when the mall was absolute chaos and the workers weren’t really helping, the store was about to close and i needed to get comfortable work shoes desperately, for i am out of town and would be leaving the next morning. the workers were trying to hurry me out of the store but there was one helpful sweet guy who made sure i got shoes that fit me. i thank him so much. if it weren’t for him i would be in horrible shoes at work. i wish i knew his name
Another great return to soft moc, this time at a different location. Now I’m moving to fall footwear, I came for my blundstones! Once again, a great selection of colours and sizes, they do a great job of this everytime. The store was quiet which was nice, but I didn’t realise they had a strict one shoe try at a time policy. I wanted to compare the colours I was considering but the first colour was taken as soon as the second was given, or maybe they were trying to keep the store tidy? I’m not sure. Now, when I was paying, they seemed to have lost one of the shoes I was purchasing, in the amount of time I was waiting the other person I was shopping with had bought food in fresh street and made it back to the car and I still hadn’t paid yet, let me remind you there were 3 customers in the store. Finally, the shoes were found, and I was able to purchase my new shoes!! I love this store so much, I know it can be hard and stressful sometimes, but I truly love the shoes they sell it’s awesome!
Softmoc has excellent customer service, friendly and helpful. My Sorel slippers fit perfectly I buy a size up because I like my slippers roomy The boots are SO compfy, warm and waterproof.... I absolutely love them!!
They warned us we had 5 minutes to close so myself and some other customers went straight to the till with our purchase. We paid and had no problem. But with 3 minutes left they told the customers behind they couldn’t purchase because they close in 2min. So they turned down a sale on multiple items and made the customer feel very unappreciated over 2 minutes.
What an awful experience. I was looking for a pair of shoes for my son. There were 2 people working and had no interest in helping us. Everytime I went up to the counter to ask about a size, she was very rude. I ended up going to Sport Chek... best customer service! As soon as I sat my son down and started looking I had someone there and measuring my son's feet. He was so helpful. I won't be going back to Softmoc. So disappointing softmoc... do better!
Asking for help in this store is a major inconvenience to the staff...... how dare you, as a paying customer interrupt or disturb the staff, by asking them to perform their job... if you're lucky enough to have someone there grace you with their attitude when asking for help make sure you tip them at least 25% for their troubles. Just so blessed a place like this exists as there's no other business online or in the world for that matter, that sells shoes.
The teller we dealt with, did not know the product at all. Was very frustrated
The 2 staff working there were more interested in talking with each other rather than helping customers. Took 2 people to ring in a customer while I waited for help. Ended up leaving not willing to give them my money.
have purchased a few good shoes here!
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