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Sims Animal Hospital

  1. Kingston
  2. Sharbot Lake Veterinary Care

Reviews, get directions and information for Sims Animal Hospital

Sims Animal Hospital

About

Small animal full service veterinary clinic.
Please note that we do not reply to messages or posts on this page - please phone the clinic directly.

Story

Please note that we do not reply to posts/messages on this page. Please contact the clinic directly at the number above.

Address: 496 Discovery Ave Unit 8, Kingston, ON K7K 7E9, Canada
Phone: (613) 531-3334
moc.liamtoh@latipsohlaminasmis
State: Ontario
County: Frontenac County
City: Kingston
Zip Code: K7K 7E9


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

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Reviews
Been a client for years... After today never again. As we walked in, who we assume was a vet tech was very rude. Asking us what we needed so we informed her that we needed a flea treatment. Instead of maybe asking us for our name her first question was if we were even existing clients. Long story short we couldn't get her a treatment apparently because it's been just over a year since she's been seen. We provide excellent care for all our animals and have never spared any expenses however we will not deal with a practice that is obviously judgemental and lies about the vet-client relationship clause that exists to dispense over the counter medication. Would much rather start a new client vet relationship with a practice that sees people and animals as just that people and animals and not $$$$ signs.
7 years ago (29-05-2018)
Staff are extremely friendly, compassionate and take their time. I noticed they put themselves in your shoes and treat your pet as their own. We appreciate the follow up phone calls and the prices are great too. All around excellent veterinarian office! Highly recommended!
7 years ago (24-02-2018)
I have been torn about putting up this review for awhile now. My dog was a client at Sims for over a year and, at first, I had nothing but positive things to say. They are expensive, for sure, but I always felt confident that my dog was receiving good treatment. Then I ended up being assigned to a newer vet at Sims and only ever saw her from that point on. When my Lily developed a droopy eye, the vet made jokes about how she looked "drunk"...no part of me found her condition funny. When my Lily had all sorts of strange growths happening in her body and I wanted them biopsied I was met with an eye roll and a "yeah, that will be fun"...I deserved compassion, not mockery. Though my dog was pre-Cushings, she was given a heavy dose of steroids that pushed her over the edge and she quickly developed an itchy skin condition that plagued her until her death in February...with no acknowledgement from Sims that they had messed up. I ended up changing vets and my Lily had three months of kind, compassionate care at Kingston Mills. I was going to leave my Sims experience behind me. However, soon after my Lily died in February, I received a notice from Sims that it was time for Lily's rabies shot. I emailed them to let them know that Lily had sadly passed away and asked them to update their records. I never heard back. How genuinely do they care about the animals they treat if they simply ignore their deaths because their owner decided to change vets? It was the final straw and now I am leaving this review. Sims gives generally good, expensive care, but ultimately I am left with the clear impression that their care for the animals runs only as deep as your pockets.
7 years ago (10-05-2018)
They are the most wonderful people!!! Every single person who works there is so kind and personable. They make you feel welcomed and you can tell they truly love animals and their well-being. Would recommend to everyone and I only have amazing things to say about them!!!
7 years ago (12-02-2018)
Verry happy with the service my cat and I received. Staff are very friendly and professional. After several months and multiple trips to other vets, Dr. Fotmandl knew exactly what my kitty needed to finally rid him of fleas and ear mites! I highly recommend Sims Animal Hospital :)
7 years ago (10-03-2018)
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