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Reviews, get directions and information for Princess Animal Hospital

Princess Animal Hospital

About

Full service veterinary care for your furry and feathered family members. Compassionate, comprehensive quality CARE!

Story

We are a full service pet care facility, offering two convenient locations.

We offer on-site ultrasonography, laparoscopy and laser therapy.

We take great pride in our team, our services, and our facility...and we'd love to show you!

Please call us to book a time to come and meet us!

Princess Animal Hospital & Downtown Animal Hospital.....

CARING for Every Pet, Every Client, Every Family, Every Time!



"Princess Animal Hospital has been providing veterinary care to the pets of Kingston and surrounding areas since 1995.As of November 1, 2022, our hospital's urgent care hours are as follows:Monday: Open 24 hoursTuesday: Closes at midnightWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday and Sunday: 8:00 AM – 8:00 PMIf you are seeking after-hours urgent care, please call for availability.Our services are available in English, French, and Spanish.Due to other emergency clinics in the area being closed, non-critical patients may experience longer than normal wait times."
Address: 1027 Bayridge Dr, Kingston, ON K7P 3B8, Canada
Phone: (613) 634-7123
moc.latipsohlaminassecnirp@hap
State: Ontario
County: Frontenac County
City: Kingston
Zip Code: K7P 3B8


Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Princess Animal Hospital was there for me on one of the darkest days of my life. The staff was exceptionally understanding and compassionate, and I truly felt that they always had my pet's best interests at heart. Dr. Guzman was incredibly thorough and kind throughout the whole ordeal and went to great lengths to keep us informed every step. I will never forget the compassion, care, and competency that I was afforded. This establishment is an incredible boon to our community. Regards, Buster, Joe, and Hillary
Thank you Dr Guzman for saving Phil’s life. He has undergone an extensive surgery and recovery but I’m so glad you were there to start the process and help my pet. I can’t thank you and the clinic enough!
The service my husband and I received here was excellent. It was such a difficult time for us. Our senior cat was very sick and we knew it was time to take her in. Everyone was compassionate and caring. The person who answered the phone, the vet tech and the Doctor were extremly compassionate and caring. I would 100 percent recommend this hospital. We want to say a special thank you to Doctor Guzman. She's a very caring and knowledgeable person. Thank you!
Our Corso was suffering and we did not have a vet for him. We were told to go here as they handled emergencies. Well myself and many others waited and waited. Wee were always told ....another hr...that turned in almost 8hrs waiting for them. We watched lots of people go in and out with their pets and leave. We were totally ignored. I felt like I had a contagious disease. The nurses were nice but the owners need to do a reality check. I will never use this hospital ever. And maybe it was a blessing as we were told by our new vet that we saw in minutes....not hrs....that they would have charged us over two grand to get done what was needed. These folks will make you wait....make you feel that there is something wrong with you....make your pet suffer for hrs not caring at all. Do yourself a favor and find somebody else....shame on you folks!
Thank goodness for this clinic. Almost every vet I called gave me a two month wait time for an appointment, but one or two kindly referred me to the urgent care at this clinic. Because other patients were much more critical we waited 5 hours, but same day care is a miracle. All the staff have been kind, compassionate, and responsive. Something was missed the first visit, so over phone and email the vet did an immediate followup consult and prescribed antibiotics. If you need care right away and can't wait weeks or months to see your vet, this is the place!
Thank you for saving our cat today! She is already 100 times better just 4 hours after leaving urgent care. The care was extremely quick, we were given multiple treatment options and the care was affordable. We might not be out of the woods just yet but thanks to this clinic we have a good chance!
I had to bring in my pet for a euthanasia. The staff were very kind and compassionate, explaining to me the process and my options without any judgement. They treated my little friend with respect as they took him and offered to send me ink paw prints as a memory. Dr. Flynn in particular was very patient and kind. I appreciate their service.
I had to bring my 21 year old cat, Socks, to cross the rainbow bridge. A few things. The staff were so incredibly kind. I wish I knew all your names but thank you for your gentleness and kindness on a difficult day. Dr. Isobel Guzman is an excellent doctor with the best bedside manner i have ever seen. Kind is an understatement as to how this doctor dealt with me and Socks. I really want her to know how much it meant to me and my girl Socks. Understanding, empathic and genuine. Now for the room my girl and I were brought into for her final moments. No bright fluorescent light, but one pole lamp in the corner of the room with a beige shade for soft lighting, the cold stainless steel table was covered with a brown blanket, no equipment in the room and just homey and peaceful. I have owned many pets and have had to go through this a number of times. This room was set up as a palliative room. It was so nice to be in for my girls final moments. Saying goodbye is never easy, but thank you to PAH staff for everything you did for Socks and I on November 18th. You are appreciated.
I recieved a card in the mail today, that included my babys paw print, I bawled liked a baby as I am now typing this. Friday the 13th I had to make the hardest decision ever to put my 12 year old baby to sleep. Everyone there was so kind and so caring. Dr.Lang was amazing. Everyone there was. I want to thank those that were working that night, thank you from the bottom of my heart for being there during such a difficult time.
I have been going to this vet for five years, and I have nothing but excellent things to say. They have been with me when my cats got sick, giving them fluids and special foods. They checked in with me over the next few days inquiring about how my cats were. They were with me through diagnosing my cat with urinary crystals. They helped run tests within my budget to assure my cats health. Again, they were so helpful and caring. They were there for regular check ups and exams, always just a phone call away if I had questions. The staff is always patient and caring They were here for me today when my cat underwent a dental cleaning. I was very nervous, and despite it being a very busy day they answered my calls and my questions during the day of the procedure. When I picked up my cat I knew he had been well cared for. While he was under they clipped his nails, and even cut out a mat that he has behind his ear that I was unable to get him to sit still for for me to remove. Also, he smelt really good. Not sure if that was just a smell rubbed off on him from the cage or if they gave him a mini bath but he smelt good. Princess animal hospital offers the absolute best care for my cats. It is unparalleled anywhere. I know there are less expensive vets, but I would never consider going elsewhere. The staff, the care, the follow up - all outstanding. Thank you all so much for taking care of my special cat
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