Shoppers Drug Mart

The older woman that’s always working In The beauty department makes me uncomfortable everytime I come in heckling me to check out at her cash register,nOne time she yelled at me when I went to self check out all the way across the store that she’d check me out it was really uncomfortable and embarrassing and made me feel like I was being treated like a potential shop lifer,nI often come in to get makeup and have to get other things and she makes it really uncomfortable to try to browse outside of the make up section after you grab makeup products when she follows you around harassing you about checking out with hernnThen I heard her belittling her coworker in the isle next to me when I was browsing for asking a question, it was really gross hearing the way she talked down to the coworker and about her other coworkers.nHonestly not a fan of having to come to this store for stuff because I’m always worried she will be there.

I had superior customer service at the pharmacy today. My new insurance card had the wrong info. Pharmacist Jay was super helpful! He called the insurance provider and straightened out the problem. WOW! Super impressed, saved me money and was so pleasant to deal with. THANKS!

Needed an emergency prescription and I am from out of town. Amazing pharmacist!!!!!! Helped me right away. In and out within 15mins. Polite efficient and helpful. Highly recommend.

Staff are always happy and friendly. Clean and well organized store!

We had a great experience at Shoppers Drug Mart in Grand Bend. The store is well-stocked, clean, and organized, making it easy to find what we needed. A special shout-out to everyone in the Pharmacy—thank you for your outstanding service! The pharmacy team was knowledgeable, attentive, and went above and beyond to ensure we had everything we needed. Their dedication and care truly stood out.nnThank you,nRandy and Gail