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Reviews, get directions and information for RONA COLD LAKE

RONA COLD LAKE

About

Rona Cold Lake is a locally owned business that has been proudly serving and supporting the lakeland for over 13 years.

Story

RONA Cold Lake has the best articles and products for your renovation, construction, and home decoration projects.

Address: 3401 50 St, Cold Lake, AB T9M 1P4, Canada
Phone: (780) 594-3693
State: Alberta
County: Division No. 12
City: Cold Lake South
Zip Code: T9M 1P4



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Reviews
The staff are super friendly and always professional. I love how they address your needs and will accolade on price when they can, overall it's a great shopping experience :)
8 years ago (04-12-2017)
Always willing to help.. And if they dont have the answer... they will find it for u.. amazing staff
8 years ago (27-11-2017)
The upscale place to get things for your home and lawn RAVE CHILI TAP HOUSE FOOD TRUCK PARKS AND SERVES IN PARKING LOT AMAZING FOOD
8 years ago (06-10-2017)
If it’s not the terrible quality lumber that disappoints you, the customer service will do it. Only a handful of employees that are pleasant to deal with. We went in to buy a patio set that was listed on-sale on Rona.ca but upon arriving to the store we found it was listed at regular price. We showed a helpful associate that it was indeed on-sale online, to which they agreed to match the sale price, which was awesome. They said they have to sell us the floor model because they had none in stock, they cannot order any from other stores/warehouses and what they receive is all they get, which was also fine by us. But when we asked about potentially getting a discount on the floor display model the associate told us they couldn’t offer us a discount. Then a separate associate jumps in to say “well you should be lucky we’re not charging you $40 for assembly fee”. So we asked if the manager could make us a deal (a common practice on floor model products), the associate called the manager and was told to tell us “No”. The owner/manager wouldn’t even take a moment to come meet us personally, wouldn’t talk to us on the phone and simply refused to discuss discounting a floor model set. Now we didn’t go in demanding a discount but I feel as a matter of principle most managers discount floor model products.
8 years ago (31-05-2017)
Absolutely terrible customer service. By fat the worst experience I have had. Thete is never any stock which I can understand but for the owner to be that rude about someone telling him there bad experience says alot about the business and why things are run so poorly.
8 years ago (05-09-2017)
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