Robertson Plumbing & Heating

Brilliant customer service both on the phone and the plumbers that attended. Really helpful and reasonably priced. So glad I found them through check a trade, they will now be who I use in future.

Such a friendly and helpful firm to deal with. I rang one morning because of an issue with our shower. Spoke to a really lovely lady thank you Sally who booked me in for an appointment later in the week. About an hour later I had another call asking if I was in as one of their engineers had finished a job early and was free to take a look. So same day had the problem looked at and the new part ordered. You can't ask for better service. Highly recommended.

Very professional & considerate Highly recimmended

I won’t be bothering with this company again, they have let me down to many times. A few years ago I called their “emergency line” on New Years Day as my boiler broke down. Not only did they not call back that day but they NEVER called back. More recently I had a issue with my toilets plumbing. When I eventually got through which took a considerable amount of time, a very abrupt lady made me feel I was a nuisance and it was all a massive inconvenience to them that I wanted to use their services and said they can’t visit me for another week. She also seemed surprised I didn’t know how to isolate my toilet from the water supply. If I knew about plumbing I wouldn’t be calling for a plumber! Not a pleasant experience dealing with this company at all.

Very impressed with the work that Jack did. A very polite man. Thank you.