Hampton Inn & Suites South Bend
7 km
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7 km
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Reviews
The bed was new and the AC/heater was clean. The bathtub/shower was clean as well as the sink. Other than that, pretty basic room. Didn't look like they'd washed the bedding. And there was dust on the bathroom floor. Also I didn't like that they ask for tips.
8 years ago (29-11-2017)
The walls are very thin so it doesn't mitigate the freeway noise or the other guests. The room and hallways were fairly new but strangely the bathroom was not. Our room was spacious and reasonably clean with a fridge but no coffee maker or microwave. At 8:30 when we left there was coffee in the lobby but not breakfast.
8 years ago (30-10-2017)
Our Jacuzzi room had hair all in the tub, toilet, shower. To make things worse our bed was filled with little black hairs. Even our neighbor said their sheets were not changed :( and bugs were an issue. Not sure what kind but after 2 hours we left because of how gross it was. The lady at the front desk was super nice and understanding. That was about the only nice thing there.
8 years ago (05-08-2017)
Nice little out of the way hotel. I think they are remodeling, so my microwave wasn't hooked up and I didn't have an alarm clock. But the room was clean, bed too hard for my taste but the pillows were nice and soft.
8 years ago (09-11-2017)
Hotel is cozy, and has potential given a little more guidance from management. My family and I did experience a few issues, however once speaking with Jason (Owner/Operator) i feel really confident that things will turn around.
Hotel Management took my issue seriously and rectified any problem that we encountered. In time I feel things will smooth out with the staff..nothing that a little coaching and counseling don't fix.
I'll will give hotel another try when returning to area.