Quality Inn Near Mountain Creek

This hotel was budget price friendly for the area and fairly secluded which I enjoyed. The housekeeping staff was great however, the front desk/management staff was very rude and unhelpful. I was ignored for about ten minutes while they talked in an office behind the the counter. They also booked me for a room, then did not check in with the other staff so double booked me for another room! They had to cancel a room all because they couldn't just tall to each and relay the booking information like a professional would. Also was questioned regularly even though we stayed a few nights in a row about whether we had booked two guests in our room so they could properly charge us. 1, why would we lie? and 2. no other hotel has battered me with questions like that. The water also highly irritated our skin and had a metallic scent to it, upon reading further reviews it seems like the water is a major issue at this establishment. I would not recommend, there is a holiday inn suites the next town over which is much cleaner, newer and doesn't burn my eyes every time I take a bath.
7 years ago (28-09-2017)

Quality Inn is a decent place to stay when you're going to be in the neighborhood. It includes breakfast if you're interested but it really isn't that much room do we always choose to eat out and we're up visiting family do we either meet them for breakfast or they do breakfast at their place. Quality Inn is great because there are lots of places to go eat around it and Mountain Creek isn't that far. We enjoy it because it's close by family without having to intrude on them. It's not a place you pick as a getaway hotel if you just wanted to stay in the room, they don't have a restaurant, you may can have someplace near deliver.
7 years ago (14-09-2017)

This is the worst “pet friendly” hotel we’ve ever stayed in. The hotel lobby woman said she was “petrified by dogs” when we arrived while our super submissive dog was at the opposite end of the hall with another member of our party. We walked our dog for 3 hours prior to leavening our Husky in the hotel room for the evening. While we were out, the hotel called the police to the hotel because we left the dog in the room alone. The cop went into the room, saw nothing was wrong, and left. We found out about the incident because when we came back to the hotel we started asking questions after we could tell our bags had been gone through. The hotel lobby women also told us she “never made keys wrong” when we initially struggled to get into our room. We at no point said she made the keys wrong, just that we couldn’t get the keys to let us into our room. We were just asking for help and from the beginning the staff was extremely defensive. It is a shame and bottom line is that we will never stay at that hotel again.
7 years ago (01-11-2017)

Wifi is good. Cell service is not so good if you have t-mobile. The people working there are nice. The continental breakfast consists of eggs and sausage. They have waffles though! The rooms are clean. They have a lot of channels available including HBO. Lots of places to eat around. Came here for work and would stay again.
7 years ago (26-10-2017)

Quality of this Quality Inn was not up to par. Facility is old and needs updating. Staff friendly, extremely responsive and doing their best their best but it is an uphill task. Rooms were clean but Carpets and at least on the first floor damp feeling, beds not terrible but need updating, no safety bars in the bathroom. That being said, self serve breakfast is better than expected, and coffee outstanding.
7 years ago (11-08-2017)