Minerals Hotel

Overall experience was average. The pools are nice. The staff was not friendly. Rooms were alright, the lamp was dusty and coming out of the wall. We ended up doing more outside the resort because of poor service. Probably won’t be coming back. Way too overpriced and it’s nothing special.
8 years ago (28-10-2017)

The hotel is very nice. Several times hotel room key would not work and had to keep getting new ones. Kites restaurant service is slow and food was good.a refrigerator or microwave would have been nice in room. The pool and exercise rooms were great.
8 years ago (07-11-2017)

Stayed here for my brothers wedding, expecting a nice place for the $230 a night. Got there and was extremely disappointed, during our 3 day stay we realized that not only was breakfast not included but the room didn't come standard with a refrigerator or microwave. There was so much failing with the room such as the phone didn't work, ceiling light was out, the tub plug was broken (wouldn't be a big deal accept I have a baby and a toddler), the shade for the window was broken and the iron for the clothes left a huge water stain on my husbands wedding shirt. After requesting these items be fixed multiple times they finally got to getting one thing fixed at a time. With more prying i felt overwhelmed like I was a crazy person with unrealistic standards. On our last day we sucked it up and paid for the expensive breakfast on site $18 for buffet. Our server kept forgetting about us and the place was basically empty. I normally give people the benefit of the doubt but this place is lacking on customer service and quality. They shouldn't be so relaxed about these items that could be a huge deal to a different person, such as giving my son a bath before my little brothers wedding. The price does show in the amenities, the pool was amazing, and the tennis, raquet ball and basket ball courts were a nice feature but not used by our family. Overall a poor experience but we made the most of it and will do more research on pricier places as such before staying next time.
8 years ago (13-06-2017)

Fun place lots to do for a family. But a total rip off if you eat there. Very poor quality at exorbitant prices. So go have fun but just go out to eat plenty of good reasonable places close for breakfast, lunch and dinner.
8 years ago (04-09-2017)

Very nice staff. The pools were excellent. Highly recommended!
8 years ago (05-08-2017)