Quality Inn

Nice comfortable clean room. Friendly staff and the quickest check in I have ever had. The only issue was lack of a shower curtain. I am sure that it was an oversight. Someone took it down to wash it ad didn't replace it. The staff apologized and seemed genuinely surprised. Breakfast was a little sub par even for a hotel breakfast.
8 years ago (28-09-2017)

I stayed here two nights with my wife and 6-year-old son. The hotel itself and front desk service could use some attention. Carpets in the rooms, stairwells and hallways were dirty and in need of replacement. The pool has mildew around the edges. The hotel kept running out of sausage and eggs during breakfast time, and the front desk attendant seemed more interested in being on the computer instead of making coffee, restocking breakfast foods, emptying trash and cleaning the breakfast area. I would not stay here again.
8 years ago (13-11-2017)

The stay was quiet and enjoyable. It was located right on hwy 20 in Dubuque, across from Walmart, Wich is nice if you forgot to bring something. The room seemed to be clean but was not maintained. Wall paper around the window was peeling, there was a air leak under the wall unit and a hole in the wall next to the bed. Staff seemed very nice and they had breakfast that was fairly decent. The eggs our first morning were grey in the middle but better the 2nd morning and the Apple juice smelled and treated like hooch.
8 years ago (11-12-2017)

Heater was broken, when I checked in the a/c was on high and trying to turn it to hear didn't work. Had to call twice to get someone to come check. 2nd shift attendant didn't call anyone like she said she would, and 10:20pm I called the front desk and he (3rd shift front desk) was unaware of the situation. Room was freezing, even noted by the front desk guy who came to check. He also noted that trying to turn the a/c to heat wasn't working. Couldn't get hold of his manager so he brought extra blankets. Bathroom was filthy with hairs all over the tub and the walls. Dead bugs in dorway to bathroom. Told front desk this morning and they apologized and made a note to get maintenance to look at the heater. Never had an experience like this before with Choice Hotels. I'd expect this from a 3rd rate motel, not a chain with an otherwise (in my opinion) great reputation- and a significantly higher price tag. I'll never go back to this one in Dubuque and I'll wan others.
8 years ago (01-10-2017)

Nice updated hotel. A little more effort in cleaning would be noticed. Dust lines around the floor trim and some hair noticed in the bathroom. Overall a good budget friendly location.
8 years ago (31-08-2017)