Holiday Inn Express & Suites Dubuque-West

The team here is very nice. Got checked in quickly. Also was using the meeting room. Randy was very helpful in getting this together and helping us through a couple issues with contract. Would definitely use this place again in the future. Enjoyed the suite we stayed in. The pool and hot tub are very relaxing as well.
8 years ago (04-09-2017)

I have stayed at this hotel about 40 nights over the past 18 months. If there is a hotel with a nicer staff, i haven't found it. Great people!
8 years ago (18-11-2017)

Rooms were good. Staff not so much. I reserved a king bed but because I was a IHG member they upgraded me to a 2 queen suite without asking me. I told her I wanted a king. She changed me to a king then have me my room number. I found out I was not with the rest of my group asked if I could get a room by the group and she said they were all sold out. She was rude not only to me but to several people in our group. I will not recommend this hotel to anyone.
8 years ago (27-08-2017)

Excellent service and extremely clean. Morning Breakfast buffet was very good as well.
8 years ago (10-12-2017)

Stayed one night and had a good overall experience. I think it is pet friendly. It was a quick stay but the price for a clean room, good service, quiet stay, and friendly staff was good value. I'd recommend it to friends.
8 years ago (15-08-2017)