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Reviews, get directions and information for Potbelly Sandwich Shop

Potbelly Sandwich Shop
"Potbelly is the home of legendary hot, oven-toasted sandwiches. Try our signature: A Wreck®. Plus, fresh-made salads, hearty soups, hand-dipped shakes, and cookies baked fresh daily. With a fun, welcoming atmosphere, Potbelly is the best lunch spot in all the galaxies sorry aliens, but it’s true. Also offered: pickup, delivery, dine-in, and catering."
Address: 15901 Harlem Ave Ste E , Tinley Park 60477, IL, US
Phone: +1 708-444-2303
State: IL
City: Tinley Park
Zip Code: 60477


Opening Hours

Monday: 10:00-19:00
Tuesday: 10:00-19:00
Wednesday: 10:00-19:00
Thursday: 10:00-19:00
Friday: 10:00-19:00
Saturday: 10:00-19:00
Sunday: 10:00-19:00


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Reviews
I like the fact that you can choose the bead you want white or wheat. But the choice to choose the skinny bread or regular bead is a awesome way to get your sandwich in line with your calorie intake. Choose your choice of toppings for your sandwich. Sandwiches served warm and tasty. Salads, soup, mac n cheese, cookies, chip choices. Thirsty enjoy a shake for a change of pace. Dining inside nice plenty of seats available. Clean and friendly staff. Features: Open to the public. Wear a mask if you like but not required.
I sent my little brother to get us two chicken salad sandwiches and I was so upset when he got home there was legit no chicken salad sandwich
This my first time coming to this location. I ordered online. I went for the BOGO special during lunch hour and they were not prepared AT ALL. I waited for over 20 minutes before my 2 sandwiches were ready. All of the customers that came in and placed their order were serviced before the customers waiting for mobile orders.
If I could give this place zero stars I wish I could. I visited this potbelly location today just wanting to enjoy a lunch. My experience was ruined when I noticed an employee being verbally abused in the establishment. I couldn’t identify names of the persons involved in this situation. The employee who was getting yelled at was a taller boy with curly hair. I heard repeatedly the man who I assume was a manager cursing at the individual in an unprofessional form. I later saw how the employee who was yelled at was left behind scared and shaking. I don’t recommend people coming to an establishment where employee’s are treated like dogs.
Ordered the meatball sandwich because I received an promotional email promoting the sandwich. The picture in the email looked so delicious the email pretty much did it's job and lured me to the restaurant in Tinley Park Il. OMG! First warning was there was hardly anyone in the restaurant at lunch time. My sandwich was dry with little to no sauce. And where the heck was the cheese?!! I haven't been to this restaurant in over ten years. I really don't think I will be coming back within the next ten years.
First time here. Heard about it alot and wanted to try it, came in here not knowing what to get and a guy named Jeremy helped me out. He was good and helpful, he was very patient. I made it clear no bacon and he replaced the bacon with turkey slices with roast beef. He washed his hands and changed his gloves. The place is spotless, super clean, very organized and relaxing. 235/10 strongly recommend! Great customer service
Ordered a delivery for a pizza melt and chicken salad sandwich. Pizza melt came with no marina and chicken salad sandwich came with no cheese. Called the store and was told that I was lying. Already called corporate. Terrible customer service. Picture below. Orange in the top is grease from the pepperoni being cooked. No marinara at all.
I usually like coming here during the day. Never had problems. Whoever was a manager tonight may need to take a few days off to get her stress level down.Service: 1/5
Managers need to train their staff better. You shouldn't have to wait until you get home to realize they made your sandwich wrong.Food: 2/5
Called because we got a shake that had little bits of paper blended in and Sophie the manager made sure it was more than rectified next time we came in. Thank you!!!
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