Port Moody Auto Repair & Tire Shop

My business has been using Port Moody Auto for over two years for our vehicle's National Safety Inspection. They have great customer service and fair prices. We will continue to use them for a long. Thank you!
7 years ago (12-02-2018)

I've been taking my car to these guys for a few years now and I've never had a bad experience and today is definetly no exception. I dropped my car off in the morning to get diagnosed and fixed. Called in late afternoon to check status of my car as i had kids to pick up from daycare. Was told my car wasn't going to be ready til closer to 6. Panicked slightly as I was trying to figure out how to get my kids from 2 different daycares before closing without a vehicle when the owner Shelley offered to be my personal driver and and drive me to the daycares so I could pick up my kids on time and then back to the dealership to get my car. So not only did Shelley escort me around the lady working the desk stayed an extra hour so she could do this for me. I have nothing else to say about this shop except amazing. I highly recommend it.
7 years ago (30-01-2018)

Gary and Shelly, and their crew, are outstanding. You can't be a regular there and not feel like family. They provide good old-fashioned service where the customer actually does come first. This is a very busy business but the quality of work is never compromised. You cannot go wrong by choosing Port Moody Auto Repair & Tire Service.
8 years ago (04-11-2017)

UPDATE DECEMBER 1-2017 Yup. Still great....FIVE STARS. UPDATE OCTOBER 10-2014. FIVE STAR'S! OK. took two vehicles in so far. My Lexus had an engine light on so would not pass AirCare. Cynic that I am, I looked around. Canadian Tire service manager gave me a song and dance.. "could take weeks for the engine light to go out after we charge you and there are no guarantees..." sketchy. ok, pass on him... GEM Auto said a diagnostic fee of $250 starts the party and we go from there... No warm and fuzzies... Both had dissatisfied reviews. Finally found these guys on Google and the reviews rocked. Shelly introduced me to "my mechanic" HA! :) and a great discussion covered costs... $65! For a diagnostic fee.. And they called me in Ontario with the costs of about $400 for a rear something sensor part. I mean, it's a Lexus, right? I had checked and knew the price was fair for that part. They then took my car through AirCare themselves while I was in Toronto and charged me nothing but the underlying costs from AirCare! The engine light is off, I passed AirCare and they gave me a 15% discount off the final price as I work nearby. Shelly even drove me back home when I left the car! Holy! Met the grandkids, the dog, the new gal Ashley. It's like I'd been going there for years. There is hope for humanity after all. :) SEPTEMBER 22ND - 2014.I am looking for an honest repair shop. I am tired. Is there one? I have read these reviews and they sound amazing. So I am going this week! I will write back and update my review asap! Here's to hope!
8 years ago (04-12-2017)

I had some transmission problems, it appeared that I would need to replace it, however the mechanic stayed late taking it apart my and found that a replaceable part had broken and that I would not need to replace the entire transmission. At the end of the day I felt that I had been treated fairly and that they are honest. (which is rare) I would recommend and will go back for future repairs.
8 years ago (09-10-2017)