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Reviews, get directions and information for OpenRoad Toyota Port Moody

OpenRoad Toyota Port Moody

Story

OpenRoad Toyota Port Moody became only the 2nd member of OpenRoad Auto Group in 1982, when it was still known as its former identity, Barnet Toyota. Over the next two decades, the store would grow to become one of the most reputable Toyota dealers in BC. As customers continued to show their support, Barnet Toyota underwent an expansion and re-launched as OpenRoad Toyota Port Moody in its new facilities on St. Johns Street, with an impressive 4-storey vehicle display tower outside the entrance.

And our facilities aren’t the only impressive part. We think the team here at OpenRoad Toyota Port Moody and our accolades will equally impress our customers. We endeavour to maintain customer satisfaction at a high level. In fact, in 2010 we were the #1 Toyota store based on total CSI (customer satisfaction index for sales and service) in the Pacific Zone. This supports our belief that we consistently provide a pleasantly unique automotive retail experience to our customers.

Address: 3166 Saint Johns Street, Port Moody, BC V3H 2C7, Canada
Phone: (604) 461-3656
ac.atoyotdaornepo@ofni
State: British Columbia
County: Greater Vancouver
City: Port Moody
Zip Code: V3H 2C7


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
I just want to say this is a great dealership, straight up. The customer service is really great and they assisted us throughout the whole thing, it's my first car so they definitely exceeded my expectations. Special shout out to Dindo who guided me and help me pick what car is best suited for me, to Chris who find and gave me a great deal for great car, Babak who made sure the car is insured so i dont have to worry, And lastly Mao who made sure the car is ready for the road. 10/10 would definitely recommend.
I had a wonderful experience with Open Road Toyota Port Moody. Their service is amazing and the video that describes what has been done to the car is super informative and helpful. The service advisor Alex Lee has been absolutely fantastic! This dealership is lucky to have him! He was so kind, friendly and knowledgeable. He answered all of my questions in detail and I really appreciated all his expertise as I am a new driver. I will definitely be staying with this dealership for a long time.
We have been looking for a car for awhile, luckly we found Elena who helped us chose this Rav4 hybrid, which fits our all needs. Business manger Chirs and deliver specilist Mao also so nicely helped us. I highly recommond them.
The best Toyota buying experience in metro Vancouver and far better than other competing brands. Well worth the longer trip to buy from OpenRoad Toyota Port Moody. I wanted an available GR86 and I got it. No mandatory lease or trade-in. I choose what warranty or add-on I want. Only minor gripe is the lack of Toyota/GR merchandise offered by their parts department. I am told they do one of the largest sales volume in western Canada. I would gladly purchase from them again.
Editing this review and giving 5 stars. After posting an earlier review, Jake, Open Road general manager has resolved the issue. On a Sunday, within a few minutes. This is great customer service! This shows how dedicated and committed to customer satisfaction the personel and management of Open Road Toyota Port Moody is.nnThe issue has been resolved. The insurance agent called and emailed my son to rectify.nnIn addition to Jake's reply, the sales advisor called to verify if all is good and well. Again on a Sunday, after business hours!nnI stand corrected that we cannot get hold of management. They are still thinking of their customers on their day off.nnI will not go into deep details of the resolution but need to mention that we will travel to the mainland again to purchase another vehicle from Open Road Toyota Port Moody later this week.nnMuch thanks to Jake and his team for the quick issue resolution!
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