Pizza Pizza

I thought I’d try the Butternut Squash base as I require Gluten Free. We collected the order. Pizza looked good but for £17 I think I’ll stick to frozen ones. It was okay, but nothing special. It didn’t seem to have enough cheese. Also had the tater tots and buffalo cauliflower but they were cold. We collected 3 mins after the tracking said it was ready so no idea how it was cold

Picked up pizzas for dinner and they were ready in 15 minutes. Just what I wanted. The pizzas went down very well with both of us. Large pepperoni and a large 'all the meats' aka a meatfeast were great. I would be very happy to have these again.

Please guys don’t waste your time on buying pizza from this place because when you tell them to put a thing on the pizza they don’t and when you don’t tell them to put a thing on a pizza they do-disgusting customer service.

Unprofessional tonight. Order said ready to collect, it was not. A member of staff shouting at a member of staff in full view of customers. Wasn't great to see nor was it a professional way to deal with staff.

It's unfortunate for Papa John's that they linked me to a complete save vouchers scheme. Becareful what you sign up for. Took me a while to notice and a £6saving then led to the most expensive pizza I ever bought as money dripped from my account each month. I have to accept liability as should monitor my account more, but obviously thought I was just ordering a pizza and was eager to get done. By papa John's signing up with these people I will never buy here again and recommend others do the same. Cheaper in the long run.

Arrived ridiculously late, interestingly, they claim via the app the pizza has been delivered a while before it has - this is because the head office monitor times and the temptation to say things have been delivered - to avoid a non-bonus - when they haven’t is obviously too much. When the food finally arrives really late, it is cold and dry. The outlet don’t really care, head office refer you to the outlet and the circle continues. Stick to Dominos, Papa Johns will let you down and nobody cares. Assume it’s a chain of franchise-owned stores and the buck is passed. Terrible food, terrible quality and no customer service whatsoever.

Ordered Papa John’s for lunch my 10 year old suggested it & what a great choice. There was plenty to choose from. The base was absolutely devine, & grease free & the toppings were fresh. The pizzas tasted amazing & the Potato tots were a massive hit!! This is a new favourite for us.

Lesson learned - stick to dominos! Ventured to papa johns to see what it was like - never again! all of the pizzas in our large order were lukewarm, reallllyyyy chewy and some were soggy. Called them as it arrived hour and a half after ordered to let them know - was told the reason was because they were really busy??? - I advised logic would indicate if you’re too busy to provide a quality service you shouldn’t take on any more orders. They asked if we had eaten it... I said the children had partially eaten some, adults had not - children had because they pretty much had no other choice as they needed to go to bed, though did question what difference it would make? If we hadn’t - would they want us to return the uneaten pizza? Odd question? Not sure why it would make any difference to the quality of the pizza? Eaten or not - it wasn’t to a good standard at all - especially for £18.99 a pop!? Offered replacement pizza’s I do appreciate the offer but declined as the new pizza would just go to waste as it’s too late- pretty much put off by the first load and really can’t imagine why on earth I would ever want pizza from here again. I might suggest papa johns go for a ‘right first time’ approach as opposed to a ‘try salvage the situation after the first failure’. I recommended we be granted a gesture of goodwill didn’t expect a full refund at all - told there are no managers there until Monday by supervisor ‘maz’. Look forward to a manager calling me Monday......

Disgraceful service. We ordered 30 pizzas and drinks for 12:30. 12 of them arrived at 12:40 with the other 18 arriving at 13:30. The order was £473 - 2 x 1 Tuesday. The reason for the order was to celebrate some big successes between our company and a client. The whole experience was ruined - we had people leaving the food area, while others were still standing there with empty plates. The atmosphere was totally disjointed because of the dreadful service. I am furious with what has happened. If the pizza takeaway couldn't cook and deliver 30 pizzas, then they should have split the order between two of their outlets or cooked all 30 and kept some warm and delivered all in two vehicles. As it was, one delivery man had to make two journeys!!! To anyone who is thinking of using Papa Johns for an order above one or two pizzas, I suggest you go to Dominos.

Terrible, never even turned up and when we spoke to him he said his driver had broken down. He’s either telling the truth and doesn’t know how to manage a situation telling us it would be 15 mins. The AA are good but they ain’t that good. Or he’s lying which is even worse. Below you’ll see a picture of my pizza