Peru Consulate

I can not believe a country would put this kind people to represent them. I canceled my entire trip because of the incompetence and racist comments made to my wife and I. We went there to get a tourist visa for my wife who has Iranian nationality, the representative told us to get a hotel reservations in Cuzco and to come back. After getting a hotel reservation we went back, but this time the same guy told her, in a disrespectful way, that this consulate was only for Canadian residents or citizens and that if she wants the visa that she should go to her country and get it there. By the way there is no Peruvian consulate or embassy in Iran. And if this was the case why didn't he say that in first place. Before leaving he mentioned that he was going to try to do her a favor and talk to embassy to get her a visa, but she needed more documents. Which again contradicts what he said before. Don't waste your time here.

Friendly and professional attention.

Useless and impolite personnel.

Translated by Google I take this opportunity to convey my congratulations for the quality of service and the efficiency in all procedures that I have had the opportunity to carry out in your office. All of them, and I emphasize that they have always been women, are worthy of thanks since they have given me clear and pertinent information, they have assisted me quickly and proactively, both in my ID and passport renewal processes, and now in the equivalency of studies. I wish our compatriots in Peru would work in such a professional way, far from corruption and bureaucracy. Original Aprovecho para hacerles llegar mis felicitaciones por la calidad de atención y la eficiencia en todo trámite que he tenido la oportunidad de realizar en su oficina. Todas, y resalto que han sido siempre mujeres, son dignas de agradecimiento ya que me han dado información clara y pertinente, me han atendido de manera rápida y proactiva sea en mis procesos de renovación de DNI, pasaporte y ahora equivalencia de estudios. Ojalá en Perú nuestros compatriotas trabajaran de esa manera tan profesional lejos de la corrupción y la burocracia.

Translated by Google Thank you for the assistance of the Consulate and prompt attention to my request, helping my passport to arrive sooner than expected. Thanks a lot! My gratitude to the ladies who attended me by phone, answering my questions and letting me know the status of my application. Original Agradecer la asistencia del Consulado y pronta atención a mi solicitud, ayudando a que mi pasaporte llegará más pronto de lo esperado. ¡Muchísimas gracias! Mi gratitud a las señoritas que me atendieron por el teléfono, respondiendo mis dudas y comunicándome el estado de mi solicitud.

Translated by Google Yesterday I went to the consulate to carry out the passport renewal process, the lady who attended was very kind and efficient with a lot of patience, I even arrived a little late and her treatment never changed, on the contrary, she even gave me alternatives to solve the case from my wife who will have to do the same procedure in advance, the attention was super fast and in general excellent! Original El día de ayer fui al consulado para realizar el tramite de renovación de pasaporte, la señorita que atendía fue muy amable y eficiente con mucha paciencia, incluso llegue un poco tarde y su trato jamas cambio por el contrario me dio alternativas incluso para resolver el caso de mi esposa que deberá hacer el mismo trámite anticipado, la atención fue super rápida y en general excelente!

Translated by Google I called on the phone. The super friendly lady gave me all the information clearly and very attentively. It really surprised me since the rating on Google is super low. But I had an excellent experience with the telephone service. Original Llamé por teléfono. La señorita super amable, me dio toda la información clara y de manera muy atenta . Realmente me sorprendió ya que la calificación en Google es súper baja. Pero yo tuve una excelente experiencia con la atención telefónica.

Translated by Google I am very surprised at the speed of obtaining information and processing documents. The attention is courteous and respectful. Thank you. A relief not to meet a despotic and nasty old employee that there was before. Original Je suis très surpris de la rapidité d'obtention des informations et de traitement des documents. L'attention est courtoise et respectueuse. Merci. Un soulagement de ne plus rencontrer un vieil employé despotique et méchante qu'il y avait avant.

Translated by Google Yesterday Sep-30 I was personally once again at the consulate in view of the fact that I have sent them messages 5 even through messenger they read it and do not respond I have been requesting an appointment since June to obtain a biometric passport 5 years have passed I live in the USA but I had to travel to Quebec to help my daughter due to problems with her pregnancy, I didn't plan to stay for so many months, I need a new passport and take advantage of the fact that there is a consulate here, it is useless, there is no help for Peruvians stranded, said the lady a tall woman with glasses with long black hair, not friendly who attended me outside the office, she only asks me for my last name and enters her office just to give me a piece of paper with the emergency telephone number, and then What emails should I send a message to make an appointment, once again? Is that a joke? Is that professional? Is that fair for a Peruvian who asks his consulate for help? He told me to go to Peru or Atlanta since they give priority to those who reside in Canada, and that in any case it would still take 2 months to deliver it, lack of consideration and respect, bad sling, bad service, I don't I know if Mrs. Consul is aware of this lousy attention, I need urgent attention and return to the USA where I live, not to a State where there is another consulate, this Mrs. who attended me says it so easily, go here, go there, they will be free tickets for her? Having a consulate here where I am? Montreal I don't know if with the experience I've had and being here it will be worse and they won't answer me but I tell the truth about what happened and the bad treatment, they even told me... how strange... we We attend to all requests and messages lie! much disappointment and impotence, not everyone here is like this, in this country people are very friendly, how sad that a Peruvian has disappointed me and more, that it is in the Consulate of Peru in Montreal I read that others did not suffer the bad luck that I did, good for them. I would like to have a solution or attention not too far away. Original Ayersep-30 estuve personalmente una vez más en el consulado en vista que les e enviado mensajes 5 incluso hasta por el messenger lo leen y no responden estoy pidiendo una cita desde junio para sacar pasaporte biométrico pasó 5 años vivo en USA pero tuve que viajar a Quebec para ayudar a mi hija por problemas con su embarazo , no pensé quedarme tantos meses , necesito un pasaporte nuevo y aprovechar que hay consulado aquí, pues no sirve de nada , no hay ayuda a los peruanos varados , dijo la sra una alta de lentes de cabello largo negro , nada amable que me atendió afuera de la oficina , solo me pide mi apellido y entra a su oficina solo para darme un papel con el # de teléfono de emergencia , y a los correos q debo enviar mensaje para sacar cita , una vez más ? Es eso una broma? Es eso profesional ? Es eso Justo para un peruano que pide ayuda a su consulado ? Me dijo que fuera a Peru o a Atlanta ya que ellos dan prioridad a los que residen en Canadá , y que en todo caso igual demorarían 2 meses para hacerme la entrega del mismo , falta de consideración y respeto , mala honda , mal servicio , yo no se si la Sra Consul Esta enterada de esta pésima atención , necesito urgente atención y regresar a USA donde vivo , no a un Estado donde haya otro consulado , está sra que me atendió lo dice tan fácil , vaya aquí , vaya allá, serán gratis los pasajes para ella? Teniendo aquí donde estoy un consulado ?Montreal yo no se si con la experiencia que e tenido y puesto aquí será peor y no me respondan pero digo la verdad de lo sucedido y del mal trato , incluso me dijo… que raro .. nosotros atendemos todas las solicitudes y mensajes mentira! mucha decepción e impotencia , no todos aquí son así, en este país la gente es muy amable , que triste que una peruana me haya decepcionado y más , que sea en el Consulado de Peru en Montreal leo que otros no corrieron la mala suerte que yo, bien por ellos . Me gustaría tener una solución o atención no muy lejana .

Translated by Google I requested a Document, for weather reasons, it was impossible for me to keep the appointment, a lady, very kind, sent the menu sent document to my home…!!!! Note….I have no relationship, with any employee…..Very Grateful. Original Solicite un Documento, x razones climaticos, me fue imposible acudir a la cita, una dama, muy Amable, envio el men cionado documento a mi domicilio…!!!! Nota….no tengo ningun Parentezco, con empleado alguno…..muy Agradecida.