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Peoples Jewellers

  1. Burnaby
  2. Burnaby Jewellery

Reviews, get directions and information for Peoples Jewellers

Peoples Jewellers
"For over 100 years, Peoples has provided an accessible and comfortable shopping experience for its Canadian consumers. With its strong assortment of affordable fine jewellery like engagement rings, necklaces, gold rings, earrings, bracelets, wedding bands and brand‐name watches, Visit your Peoples Jewellers today!"
Address: 4800 Kingsway , Burnaby V5H 4J2, BC, CA
Phone: (604) 435-3376
State: BC
City: Burnaby
Zip Code: V5H 4J2


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Reviews
Terrible experience .. jewelery purchased fell apart and all they said was we shoulda bought warranty... No force used on the earrings and the opal just falls out, luckily we caught it. Called customer care and they said store shoulda been able to do something .. store owners ask is to call customer service. Honestly buyer beware.. better jewellery stores out there now with better quality. $300+ items shouldn't just fall apart by turning your head and sitting there.. and turns out one of the set of earrings bought weren't even real opal they were synthetic.
My experience with People Jewelry has been absolutely awesome. Sophia helped me with my neck piece and did my fixing chain done right. She is absolutely warm hearted and helpful. Recommend this shop to everyone if you want to go for gold or rings. Get assistance from Sophia she will help you right way perfectly.
slow customer service. we came in to return something. stood in line for 15 minutes only to be told "service was at a first come first serve basis" and to "please have a seat". and then see that someone who came in after us was getting helped before us. While we waited, the same guy we were originally waiting in line for asked if we had been helped yet. we answered no, and he said OK, and then walked away. no organization for this "first come first serve" rule. staff basically ignored us. and the kicker, their system was down and we couldn't return the item. they could have told us that instead of telling us to have a seat as we had already informed them we were there for a return. amazing. will not ever go here again as their items are also overpriced :
I went in this store to get a couple of rings which I had looked on the website earlier that day. I knew the price and find what I was looking for. The rings were beautiful and I was happy to buy them. They lady showing the rings confirmed the price as was on the website. But later about 30 minutes into selecting colors for same ring when the time came to checkout the lady informed me that the price had changed and increased to a much higher price that was even more than the before sale price as per on their website. N not sure what's going on. I had to leave the store without buying them.
Went today on Valentine’s Day to buy something with my fiancée…when we arrived was already lots of people waiting because were only 2 ladies working…yes only 2 ladies because the manager spent more than 40 minutes talking with who appeared to be one of his buddies,while the 2 girls were trying to do their best to help All the people we’re waiting…lots of people left because they lost their patience seeing the manager didn’t care of the rest of the customers… Ash helped us…she was great and she apologized for the inconvenience the waiting 5 stars for her! But for sure today that store lost lots of revenue and credibility in customer service…5 stars to ash not for the store and -5 stars to the manager.
Some of the most incompent jewellers I have ever dealt with. I needed my ring resized for my wedding and it keeps coming back incorrectly. The woman Ash has been entirely ineffective and rude. As I'm trying to explain things she kept cutting me off and not listening to what I needed. Now I'm a couple weeks away from my wedding, and I still don't have a properly fitting ring. I love my ring but I regret getting it from them.
5 star review to our jewellery consultant and newest friend , Sophia. Sophia helped my fiancé find the perfect ring , and spent over an hour with us , eventually finding the perfect wedding band. Sophia is knowledgable, kind , funny , and totally down to earth . We feel welcome at Peoples. Thank you Sofia for all you do !
Do NOT buy your diamonds from these crooks!!! They sell cracked / chipped diamonds without full disclosure during the original sale, then don't honour the "lifetime warranty" they conned you into purchasing when you bought your diamond! "Blemishes are a natural part of any diamond". Time to take them to court, report them to the BBB.
People's de-activated my Gift Card and I have talked to several Rep's on the Chatline and get thrown from one Agent to another without any getting the matter resolved and they just disconnect the Chatline. Very poor customer service,
I'm sure they do a fine job here with everything but I just drove over here today and found that it was shutdown for renovations. Had a work to be done scheduled. Next step: drive all the way over across the city for the next location. Very nice *not*!!
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