OVE Decors - Siège social

I bought a 1000+bathtub,but they don’t supplied flexible tube and p-tarp,and I can’t buy that anywhere.Very bad company.
7 years ago (14-02-2018)

Customer service is quick and professional. Love it
7 years ago (19-03-2018)

Fantastic customer service! I needed a replacement part and contacted OVE through their website. I was surprised to get such a speedy reply. The customer service representative supplied me with all the information I needed and was able to process an order for the replacement part right away. Not only that, but the part arrived the next day!!! Exemplary customer service, OVE has greatly exceeded my expectations. KUDOS!
9 years ago (30-11-2016)

Unorganized, and terrible customer service. Instead of having the phone automated operator say that they're customer service centre is closed on weekends, they instead have it saying that "all their agents are busy serving other customers" and had me waiting for an hour on the phone waiting for absolutely nothing. Not to mention that their address online is the wrong one; which was very disappointing when I drove 50km away to come to find a closed warehouse (that was supposed to be open on weekends based on their online schedule) with a sign saying that they're no longer open to the public. After sending a complaint via Facebook (because there was no other way to get a hold of them), I finally found out that their show room is in St-Laurent (this information is no where to be found online). Needless to say that that if you're looking for customer service, there's many other places in Montreal with exceptional customer service, product variety, and showrooms. I can't speak for their products because I haven't had a chance to see them neither through their showeroom, a catalog, their website, or even find a distributor that has their line.
9 years ago (01-11-2016)

Great Company!
8 years ago (21-06-2017)