Bain Dépôt Laval

Horrible after sales service. They were nice when they needed our money. As soon as it is paid, it's now YOUR problem if something is wrong. Chipped bathtub, drawer not closing properly (suggested to bend a metal part to fix it, it's brand new!), shower with a defective part, linear drain (DO NOT BUY THERE) not installable and wrong, very wrong information (never install this OVER ceramic, will leak for sure). Terrible experience. For me, this store is now on my black list.
7 years ago (14-02-2018)

Horrible service, bought a sink, came with missing parts, 2 months later still waiting. Staff getting frustrated with our follow-ups, arrogant and careless about the client. Pay the difference and go elsewhere, at least you'll get what you pay for.
8 years ago (18-05-2017)

Try to call them, always busy. Seems like they only have one line, totally unacceptable.
8 years ago (07-04-2017)

Worst customer service I've ever experienced. Do not use them!
11 years ago (15-05-2014)

De très bon prix. Toutefois, la livraison est déficiente, ils sont venus livrer à deux reprises (pour une même commande) et les deux fois il manquait des items. Pas intéressant quand vous payez un rénovateur pour faire les rénovations et que les pièces ne sont pas disponible.
7 years ago (19-01-2018)