Nespresso Boutique

Welcoming staff, nice store and good coffee. I recommend if you have a Nespresso machine! I am not a true coffee lover so I dont really need a manual high end espresso machine. The nespresso Virtuo plus and Enissia machines are doing a great job. Very easy to use and good coffee extraction using the capsules. The only downside of Nespresso is that before they had great deals when you were buying lots of capsules free machine, or big discount but now this is strict minimum discount. For example, even if you want to buy more than 450 capsules in one shot, you will get the same discount as someone only buying 150 capsules. Also. Nespresso France/Europe is having far better deals than Nespresso Canada even though I was told that Nespresso Canada at Carrefour Laval is the biggest and best seller store in the whole world. This is basically a joke since they don't even have half of the products available in Europe. Anyway, if you want easy good quality coffee, go for the Nespresso products, you cannot go wrong. If you want high end quality with your own selection of coffee, you may go with manual espresso machines Miele, Delonghi etc... By the way, if you already know which Nespresso capsules you need, you may call Nespresso Canada and order over the phone or online, this will save you time and money. You won't have to use your car and the shipment if not mistaken will be free with minimum order and shipment will come within 48h-72h as per previous experience.

Amazing people there! They are so patient especially Stephanie and AK . they were really understanding for my first time there and help me find good coffees i would like. Ask for them you will not regret! -Noha

They really changed it inside looks so aesthetically pleasing! Welcoming staff and great service was my first time picking out my capsules sales lady was super helpful! Thank you for the great experience

I love the store! Love the coffee ! Love the service! They have recently introduced self serve automated machines! Hmmmm…..I love technology and efficiency I am certain that these machines will help when the line is long but I truly hope that Nespresso will not replace the employees with these self service cash registers. The day they do, I will no longer purchase from the company!

Came to pick up an online order and some capsules from a promotion Linen Chest but they made the latter a nightmare. They refused to help cuz they “can’t print the invoice” and because the only manager on duty is “alone and busy”. Garbage service with no solution proposed, really disappointed as a loyal Nespresso customer for years. Now I need to ping pong back to customer service and figure out how to get the capsules? What a complete waste of time. I’d rather deal with an AI robot than the super unhelpful staff here.

I know the lineup can be long sometimes but if you want excellent service don’t go anywhere else. I went to Nespresso Galeries D’Anjou and they gave me wrong coffee. Came here for an exchange and Alison was more than kind to help me. She also offered me a coffee at their coffee bar while waiting for my order to be completed. LOVE IT! Thank you Alison :

I went there today Saturday for the first time after the renovation. Very confusing and stressful experience. The staff at the door can't answer the basic question: where I can buy a coffee? There are two lines forming outside the store and no indication what for. The staff inside expects you to know how this new configuration works and is not helpful with explanation. I was told "oh, after a few times you will get it." Seems that "improvement" was for the worse, not better. Avoid unless you want to get frustrated.

Great Nespresso location, staff are helpful and nice. Has a tasting bar, self checkout option & a personalized option with one of the specialists. It can be very busy sometimes. Otherwise it was a good experience.

Nespresso boutiques are usually my favorite spot. But not this one. The staff in this boutique are very helpful and friendly, and the theme is great. However, There are always long queues waiting outside to enter the store due to lack of stores in Montreal. However, they’re trying now to tackle this problem by introducing the new automated kiosks that are useful in my opinion, but also confusing.

Very nice service from stephanie and Ak made me very comfortable and were patient and answered all my questions made my first experience at nespresso really enjoyable 10/10 - fatima