Nendels Inn

I stayed at Nendel's for three weeks on a work trip. this is kind of a long review. after the first week of them coming in to only make the bed without cleaning anything, i asked for the bathroom at least to be cleaned. that did not happen. some days later i reminded them on the bathroom. specifically the toilet, and still nothing. the second weekend when the cleaning staff came in, made the bed and left the garbage bin full i asked her for the toilet stick, as i was sick of the situation and regrettably could not move to another hotel. she gave me the stick for cleaning the toilet, i then proceeded to ask her for a bag to put it in after use, and asked if she would be kind enough to also give me the cleaning liquid. i must mention that the stick was brand new and looked like it has never before been used. the cleaning liquid's seal was still intact to she helped me to open it. after cleaning my own toilet i returned the stick in the bag, with the liquid to her, and thanked her. when i told this to another of the staff she promised me that was not the norm, and that she will come the following day to clean herself. that did not happen. my bathroom was cleaned two days later although the floor was not, nor was the rug. that was the only time the bathroom was cleaned in three weeks. towels were changed regularly and the bed was made each day, but when i asked them to change the linen after the first week, they only changed the bottom one, not the pillows or the top one. when i asked at the reception another of the staff (Amanda) told me that is what changing the linen meant, only the bottom one, and that i should ask for a new set if i wanted it changed. other than that the breakfast served has nice cereal, bread and peanut butter, which was fine by me, but the coffee is served in two thermoses and they only make one when one is finished. so in the middle of the week it was standing there for two or three days, and was cold. asking them to make new coffee did work, but they stopped being in the reception area in the morning and answering our calls. i was with another college and her room was not cleaned once during the whole stay. other than that everybody was very polite providing you did not ask for anything, and the restaurant next door "Tokyo Seoul" is very good.
9 years ago (04-11-2017)

Only stay here if your in a pinch and have nowhere else to stay like we did. The bathroom and vanity area felt so gross. It had a BO stench stuck in the carpet or something, the shower had super intense water pressure so it couldn't drain as fast as the water came out so the tub fills up while your showering and it's hard not to get water over the whole bathroom because the water pressure is so intense (probably where the stench came from).
9 years ago (07-10-2017)

The clean, spacious, and comfortable rooms are surpisingly inexpensive. Most have a great view and some have balconies. The staff aproachable friendly and acomidating. Cable television, decent WiFi, and outdoor pool, makes Nendels a great budget hotel choice. The free breakfast includes coffee, poptarts, and instant oatmeal. Nendels is awesome for sure!
9 years ago (01-12-2017)

This hotel was absolutely the worst hotel i have ever stayed at. The hotel was dirty and had stains everywhere and was not cleaned when we arrived. When asked to clean room they stole belongings from us. They illegally charged 1,000 with out talking to us or telling us. They tried to screw us over. We than we're threatened by them and sweared at by the employees. Absolutely tried to scum us over. I suggest you never in your life stay at this hotel. Not to mention it was the most disgusting place. With blood stains all over and dirty sheets.
9 years ago (25-08-2017)

I booked this room for my mother and brother who were coming to visit me. The hotel was dirty and absolutely not worth the price we paid. This was the only place available for a certain WSU event weekend and was told it would be a two night minimum. Due to the event it was something we already had to settle for. After arriving we discovered a room that looked like it hadn't been updated since the 60s. Upon further inspection there was a black ring inside the toilet, which sat crooked. The lampshades were tattered, one of which was obviously torn. The beds were slumped. I would advise anyone who is looking to stay in Pullman to avoid this place at all costs. Not to mention after being quoted $150 a night, for at MOST a $50/night room, the bill that we requested stated they increased the price by $25 MORE a night after we had left. After calling for a price adjustment the woman got aggressive, combative and blatantly refused to adjust the price to what I had been quoted, and verified, three times.
9 years ago (07-08-2017)