Mouat's Home Hardware

Rudest woman i've ever experienced. Was casually looking around the top floor ( Bed Bath Homeward) and was immediately insulted by the cashier for being a young person in the store. extremely offended and will never return again.
7 years ago (17-01-2018)

i went to the customer service to ask a question about my purchase and i have never experienced someone sooooo damn rude in customer service in my life. This wrench was deliberately rude to me and the people i was with. She wanted to come across annoyed by us and she wanted us to know it. i made sure she knew i wasn’t pleased by the way she acted. When we were later walking around the store, two employees came over to us to apologize for her behaviour and that this sort of thing happens many times with her and customers.......umm excuse me, but why the HELL is she still working there than! GET RID OF THAT LADY cause i have no problem spreading word.... clearly! it’s bad business
8 years ago (23-10-2017)

The home and housewares section downstairs is nice--along with the people that work there; they are helpful. The hardware section is just the opposite; little help, and can be quite arrogant and just plain snotty. There are other options on the island--go there instead.
8 years ago (09-10-2017)

The prices are way to high to start, on most stuff in the place. But, the one star is for the Parking Lot Nazi who accosts anyone who dares to park in Mouats Parking on Rainbow Rd. Big city rudeness on a small island.
8 years ago (18-12-2017)

Impossible to get through to the hardware dept 5 times in two days and never connected with anyone. I was left on HOLD for over 5 minutes twice. Their customer service is not set up to handle calls from outside. I wanted to buy a boat BBQ for approx $300. I will use Amazon instead -24 hour guaranty delivery.
8 years ago (14-06-2017)