Motel 6 Hartford - Enfield

These rooms were the smallest I have ever seen...EVER. they were roughly the size of a linen closet and the management has no bedside manner AKA rotten customer service. Their rates are the same as any other Motel 6 however like I said the rooms are probably half the size yet they still charge the same. We were planning to stay long-term and pay weekly but the second night we were there we experienced a power outage. There was four of us staying in the room and we had two beds in the linen closet I mean the room. It was around 2 or 3 in the morning and when we went to the front desk to ask if we could have a different room. He first declined but upon us being persistent he reluctantly agreed. Now mind you the power was off and our room and only a few others it wasn't the entire Hotel it was only a few rooms that were affected for some unknown reason. The room he switched us to had only one bed so my husband and I had to sleep in the car while my daughter and son-in-law stayed in the room. So the next morning at 7 a.m. the fire alarms went off. Now if you've never heard a hotel fire alarm let me tell you it is the loudest thing ever there's two different types of high pitched sirens and a bright white flashing light to go along with it. We all had to evacuate the building now mind you this is after the power outage just a few hours earlier. So at noon time when it was check out, I wanted to the office to pay for the next week but before I did so for a small discount $15 or $20 due to what happened the night before. The manager told me that he doesn't want my kind and he put me on a do not rent list because I very simply very kindly asked for a small refund or discount however he wanted to put it and I only asked one time it's not like I went in there throwing my fists around screaming yelling for an hour...no I asked in a calm voice, with a smile in fact.
7 years ago (08-12-2017)

Location was fine. This is a bare bones facility. One outlet for each side of the room. No hair dryer, no amenities. Had requested a first floor room. Not honored. Stayed 2 nights. Room wasn't cleaned after first night. Receipt when checking out was for one night with a no show for the first night. Asked if a picture of my license had been taken upon check in. Was told no which was a blatant lie. Saw the copy when checking out and trying to figure out the error in dates on the receipt. So now that is on file on a wifi system. Who knows if it is safe from hacking??? Was told owner would call me to explain but haven't heard from him. All problems blamed on someone else who, of course, wasn't there to discuss it with. Will never stay at a Motel 6 again.
7 years ago (13-11-2017)

I got what I paid for I guess. I needed a room at a low rate. Smell of smoke was annoying, traffic noise, dirty. I wasn't impressed. I asked for a Non-smoking room not sure if I got it. People were always outside smoking in the near vicinity and the smoke just seemed to stay against the building. If the building was at capacity and that where I got stuck it would be one thing. The Parking lot was empty when I checked in and it never seemed to fill up. Seemed like there were far better locations to put us rather than up against the road and where everyone hangs out and smokes.
7 years ago (28-11-2017)

Helpful and friendly staff, standard amenities. The bed coverings were a bit worn. The location is right by a busy road but the price was very affordable. No elevators because it's a Motel, so I recommend a first floor room.
7 years ago (23-09-2017)

I was not pleased with the condition of the motel or the room. There was supposed to be a micro wave and a refrigerator there was not. NO coffee maker, no hair dryer, no shampoo not enough outlets. Shower head was hanging out of wall. I did not like the fact that your company took a picture of my license which contains my picture birthday date address. If your computer system gets hacked all my infor is out there.
7 years ago (12-11-2017)