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Reviews, get directions and information for Moe's Southwest Grill

Moe's Southwest Grill

About

Welcome to Moe's!

Story

Enjoy all 7 of our Rochester locations!

COLLEGE TOWN - UNIVERSITY OF ROCHESTER
1377 Mount Hope Avenue
Rochester, NY 14620
Telephone: (585) 363-5920
Catering: (585) 729-1940

JEFFERSON RD
1100 Jefferson Rd.
Rochester, NY 14623
Telephone: (585) 424-6637
Catering: (585) 729-1940

GREECE
100 Greece Ridge Center Drive
Rochester, NY 14626
Telephone: (585) 225-0033
Catering: (585) 729-1940

PITTSFORD SQUARE
3246 Monroe Ave.
Rochester, NY 14618
Telephone: (585) 267-7880
Catering: (585) 729-1940

RIDGE RD
1044 Ridge Road
Webster, NY 14580
Telephone: (585) 872-7800
Catering: 585-729-1940

VICTOR
170 Cobblestone Court
Victor, NY 14564
Telephone: (585) 425-3933
Catering: 585-729-1940

PENFIELD - COMING SOON!

Address: 3246 Monroe Ave, Rochester, NY 14618, USA
Phone: (585) 267-7880
State: New York
County: Monroe County
City: Rochester
Zip Code: 14618


Opening Hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 10:00 PM
Saturday: 11:00 AM – 10:00 PM
Sunday: 11:00 AM – 9:00 PM


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Reviews
We placed an online order today. When we went to pick it up we had to wait 20 minutes and they were not busy. We got our food home and were missing part of the order. The food we did get was not made correctly. We called the store to ask for a refund for the food we did not get, we didn't even mention the food being made incorrectly. The manager refused to give us a refund because we placed the order online. They didn't even offer a credit for the missing food the next time we come in. Basically, we are out of luck because we ordered online. Terrible service.
8 years ago (27-01-2018)
I have given this place at least 3 chances, and I'm done. Every time I've been to *this* Moe's location, I've experienced rude, inattentive, disinterested customer service. Operations appear disorganized and communication among staff seems poor. I've also witnessed careless, unsanitary handling of food. I absolutely do not recommend this Moe's location.
8 years ago (30-10-2017)
Tasty grub at a moderate price! I have been here a few times and the staff has been very friendly and fun! Very clean and well kept.
8 years ago (03-08-2017)
Food is great, but employees don't shout Welcome to Moe's! They might mumble it for one out of every 10 groups that walk in the door. Pretty poor. I get that the workers are young, but that's what made this place popular in Henrietta. Yes the food is still good, but I have heard from others as well that Moe's doesn't shout 'Welcome to Moe's' anymore. Kinda sad. But, they're not alone. The Victor location doesn't either. Only Henrietta.
9 years ago (08-04-2016)
I like some of the other locations better. This one is nice enough for lunch if needed
9 years ago (12-02-2017)
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