Michigan First Credit Union

Do not fall on hard times while you have an account open with this credit union. Due to a job elimination by way of a confidential severance, waiver and general release agreement. My full time employment was re-classified to a part time position until my job was terminated. I lost everything. I also became in debt with Michigan first. I was out of work for 2 years. I have since paid off my debt and my credit score is 617. It was 655 when I first opened my account. I also had a personal line of credit due to my good loan payment history. Yet, I have called multiple times to find out if my accounts could be re-opened at the gratiot branch. The loan center refuses to tell me yes, or no, over the phone. They want me to drive all the way there just to give me an answer. Also, I have called multiple times to find out when they would make changes to my credit report re: my accounts being paid in full. They keep telling me the same lie all the time. It will show up real soon on your credit report. Yet they still have not done it. I have credit karma. And it is not showing up. If they refuse to let me open my accounts back up because I fell on hard times, I can live with that. I am just proud of the fact that I am back on my feet after falling on hard times. I would like them to properly credit my account.
7 years ago (06-03-2018)

I like the service and they are very polite& ver very helpful
7 years ago (13-03-2018)

Always polite very professional wonderful customer service..
7 years ago (30-03-2018)

Your debits don't update promptly causing fees. The credit union does not protect it's members against foul play and refuse to reimburse for fees.
7 years ago (03-01-2018)

Wish I could give zero Let me start by saying I have a mortgage with this establishment I refuse to call it a c/u and I transferred part of my savings from my bank because my fiancé is a member with this establishment she talked me into joining I did we bought a house through them I’ve bought several houses in the past but never through them it was by far the worst experience I have ever gone through unprofessional, slow ,it was like dealing with someone working out the trunk of their car in a alley I don’t know where they hire the loan officers from but they need to retrain the one we dealt with I need to put her name out just to let everyone know who it is oh it was @ the Eastpointe Branch so fyi please don’t waste your time dealing with it.
7 years ago (15-11-2017)