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Reviews, get directions and information for Mercedes-Benz Montréal-Est

Mercedes-Benz Montréal-Est

About

Concessionnaire automobile de luxe situé dans la région de Montréal. Le tout premier à arborer entièrement le tout nouveau design de Mercedes-Benz Canada.

Story

Bienvenue chez Mercedes-Benz Montréal-Est, votre concessionnaire Mercedes-Benz de voitures de luxe neuves et d'occasion.

Address: 12525 Boul Métropolitain E, Pointe-aux-Trembles, QC H1B 5R3, Canada
Phone: (514) 788-8777
ac.tselaertnombm@ofni
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H1B 5R3


Opening Hours

Monday: 7:30 AM – 9:00 PM
Tuesday: 7:30 AM – 9:00 PM
Wednesday: 7:30 AM – 9:00 PM
Thursday: 7:30 AM – 9:00 PM
Friday: 7:30 AM – 9:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Please DO NOT give them your business🙏 I guss they have a lot of staff and friends that gave them such a good rating. 4.1 Google review, really!!! Here’s a bit of my story. They changed my cars transmission, direction,suspension, gas door tank that doesn’t shut properly, fog in the head lights which they tell you is not abnormal, driver heating seat that has an intermittent issue...by the way, did I mention the car is a C300 2015 and lucky me, is still under warranty! I get this isn’t this dealers fault but here’s what their fault is...They charge you for the “regular” maintenance but the kicker is, they only do the oil change. The issues that I keep having with the car should if been detected when I dropped the car for the maintenance A service. They do not do anything else other then change the oil but charge you the full maintenance price. I could go on for ever with them as one of my last visits, they gave me a document (7 pages) of things they had to fix including changing the whole transmission. On top of it, when the changed my cars direction in December, the never told me the suspension had a issue so what should of been fixed then, broke and just this week, the had to change the whole suspension. They don’t care if you waste your time when you have to drive there back and forth. You have to call, explain your story about the issues your car has then re-explain the whole thing again because they don’t read the notes the other person on the phone took...They do not care about your time, your money... I mean they care about YOUR money but not the one you loose while dealing with them! DO NOT BUY A MERCEDES and if you do, DO NOT BUY IT AT THIS DEALER and if you do, DO NOT HAVE IT MAINTAINED THERE!
7 years ago (18-02-2018)
Great experience, very professional and easy to do business with. I'd like to thank Francis Lachance for his excellent customer service. I Look forward to doing business with Mercedes-Benz Est again. I Strongly recommend anyone on the fence, give them a chance to earn your business, you wont be disappointed. Grazie
7 years ago (16-11-2017)
Thank Mr lorenzo for good service and patien
7 years ago (08-01-2018)
My first hand experience has been amazing with Mercedes, leased my first car in November 2015. *Update* Just did a first Service A on my C300 2016. Car came out like a brand new car. Even provided a complimentary car and free wash. They listen to their customers and make sure everything is great. Had issues with my brakes and my backup camera, they replaced everything free of charge. Very happy with the service!! You just made yourself a loyal customer!
8 years ago (11-11-2016)
Bad experience. Bad service.
7 years ago (27-02-2018)
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