Master Green One Hour Dry Cleaning

HORRIBLE EXPERIENCE would give them - stars if I could. Took my duvet here to get it dry cleaned. A new one I only had for a couple months and cost me over 300$ for the duvet. When I went to pick it up they gave me an old ratted thing and insisted it was mine. I know it wasn't mine as I know what it looked like. I left with a fight and they later called me saying they made a mistake and found mine. So I went to pick mine up and it was yet again the wrong one! They insisted again and wouldn't give me the correct one back. So now I have a duvet that is not mine. Doesn't fit my cover and is trash. Mine had blue pin strips on it and neither of the ones they gave me do. NEVER GO HERE. I've now lost out on a almost brand new duvet and had to pay them to dry clean it.
8 years ago (15-10-2017)

They tore the sleeve of a dress shirt that had only been worn a few times. The woman at the counter said the sleeve was worn and it must of been torn before we brought it in. Why would anyone bring in a torn shirt to pay to have it cleaned?????? Should have listened to the other reviews. I will never go back there and will make sure all of my friends know of how this was handled.
8 years ago (02-10-2017)

I wouldn't even give it one star, I went for an alteration on my dress and specifically told them what I wanted. They ruin my dress. Plues they didn't have it ready when they said they will. I will never return to that place.
8 years ago (03-05-2017)

Horrible!! These people will steal your items and try and give you something that isn't yours !!!!!
8 years ago (15-10-2017)

I find it very unfortunate to have to write a scathing review of this wretched establishment that comically claims itself a legitimate business. Last sunday, I took my two of my leather jackets to this unprofessional, dishonest, fraudulent place of business to have them dry cleaned. When I returned today to pick them up, there was significant damage on both items including visible scratches and ruined texture of the fabric. This shop somehow by the dint of their imbecility and sheer incompetence managed to shrink one of the leather jackets ($1,700 retail price) and effaced the design texture inlaid on the leather. The woman at the counter flatly refused to admit her botched job and refused to make any amends or even give a refund. This empty-headed, obstinate, ill-mannered, and clearly clueless individual rambled on about how it was not her fault, not even heeding the objections and clarifications I offered her. No amount of censure or invectives would suffice to convey the degree of repudiation this shame of a business fully deserves. This place is an absolute disgrace to those hard-working, honest small business owners who earnestly and professionally carry out services for which they were paid. Places like this are a scourge not only to the reputable business community, but also to consumers who allocate their hard-earned dollars for at least an acceptable level of quality of service as well as workmanship. How this place still has a business license when it's essentially ripping people off is beyond me. I trust that whoever reads this review will think twice before giving their business to this atrocity and save yourself the trouble of having to deal with the most worthless scum of human kind.
11 years ago (13-12-2014)