Happy Baby Cheeks Cloth Diaper Service

We've been customers for almost a year and are sad to end our service, but that's only because our childcare provider won't use cloth diapers. We have nothing but positive things to say about this company. Customer service is professional and helpful and emails are answered promptly. Also, the liners provided are absorbent and high quality. The service provided is well worth the money spent (which is cheaper than buying disposables anyways), eco-friendly, prevents diaper rash, and of course someone else deals with soiled diapers. I'd give more than 5 stars if I could.
9 years ago (10-01-2018)

We really wanted to love this service. However, after the initial sign up process, customer service was at a bare minimum. Unresponsive and many mis-communications. Not possible to reach by phone, and many emails go unanswered. The diapers provided were very inconsistent in quality and size. The fitted snap diapers (made out of polyester fleece) repelled water, which caused many leaks & a lot of laundry. When we finally figured out it the material was to blame, we switched to prefold diapers, which were thin, and varied so much in size which made diapering a huge challenge. When our 5 month old baby at 85 percentile had outgrown the largest size offered, we decided it was time to make the switch to the other service in Vancouver. We're so glad we did.
9 years ago (21-09-2017)

I have nothing but great things to say about the folks and service at Happy Baby Cheeks. We have used their diapers for our 2 kids and have always had professional service, quality diapers and very pleasant interactions with the drivers and over the phone. They make it so easy to use cloth diapers!
9 years ago (24-07-2017)

We love happy baby cheeks. The service, cost, and efficiency are optimal for families with newborns. Thanks so much. We have used it for two children and always give it as a gift to other families with new additions.
9 years ago (24-07-2017)

Excellent company. Honest, very understanding and accommodating. We use them for our newborn twin girls. They were very very helpful from the beginning!
9 years ago (15-08-2017)