Mariner Motor Hotel

My boyfriend and I needed somewhere to stay because we were going skiing for the day. Upon arrival to the motel around 8:30am we waited for someone at the front desk to talk to for about 15 minutes. When the woman finally realized someone was there we asked if there was somewhere that we could put our things until we returned. She explained that unless we have a room they cannot hold any of our things, so we left. We came back from skiing around 5:30pm and got the keys to our room. After a long day of skiing we decided to lay down in the 4/10 bed and take a nap. We were woken by a pounding knock on our door. It was the front desk lady accusing us of smoking in our room saying she will call the police and kick us out. We told her that it was outside and she then walked away. We felt attacked and do not ever feel like coming back. This place is over priced, run down and all around not a great place to stay from the bad hospitality to the sub par room, I do not recommend
8 years ago (21-01-2018)

This place is great! a true retro gem in the greatest sense of the word. We have stayed here many times and have never had a bad experience. I've traveled extensively through out north America and Europe and am always pleased with my stays here.. owners always seem to be making this slice of history better and better. See you again in 3 or 4 months. Cheers.
8 years ago (11-12-2017)

Very clean and friendly at a great price I would recommend this to everyone
7 years ago (08-04-2018)

I just booked but not a friendly customer service. Seems off, let's see on my stay if my impression will last.. .................... . Feb 17,2017...True enough... Worst experiece! It was family day long weekend. I booked for 6 People in one room which they agreed upon reservation and bookings.. My friends are also with us. WE ARE NOT 10 PEOPLE IN EACH ROOM AS WHAT THE OWNER WAS CLAIMING. IT WON'T HAPPENNED .. WE ARE only 29 PEOPLE BOOKED FOR 5 ROOMS..DO YOUR MATH LADY OWNER...we knew the head counts is for fire and safety in case of fire. RUDE: We have 2 shitzu dogs with us booked at Blue mountain pet hotel, just happened only one was accepted and one was not due to out-dated vaccine cert. It was almost 5 pm so most of the pet hospital and boarding at collingwood were closed. We decided tried to ask the hotel if there's any chance or a small room they can accommodate the pet..we were told, "NO, I WILL KICK YOU OUT IF YOU BRING THE DOG INSIDE"... So NICE Ehh! We knew it was not allowed but there thousand words to say it nicely. While we were outside thinking and praying, when a lady passed by from neighbourhood and delighted to take care of our dog... GOD IS GOOD AL THE TIME. DISHONEST: I booked for 1 room for 6 People (3 kids + 3 adults and the male owner accepted it. On our first day morning for breakfast my friend with her 2 year old daughter greeted the lady owner "good morning", the owner rudely responded "I didn't saw you on upon check in, you are excess people"... . Who the heck say that to Thier guests? NO HOSPITALITY, NO PATIENCE WITH KIDS: There was no microwave in the room. Upon booking they said we are free to use the microwave in the pantry. And we can use Thier kitchen since we are large group and we can even cook as what they said upon booking. Yet she didn't allowed the kid to use the microwave and told the kid to go away, go away!..... What a hospitality! RUINED ETIRINARY/ NO COMPASSION: Our first day to enjoy our trip to Blue mountain. The lady owner told us that they wanted to talk to us after seeing my friend and the 2 year old girl, we told her that we are about to leave for Blue mountain, "can we talk later as soon as we come bac " as we requested but she said " I want now" as she demanded. No family day spirit, the excitement was ruined so we talked to her at the reception. GREEDY/TWO-FACED: At the reception, she started telling us extra charges of 100 dollars each room for the excess people and for the second night we need to take another 1 room for 199 dollars.. Yes, true colors revealed at that moment. It's all money. BARGAINING: They said, they allowed only 4people each room... We are willing to take $25 each excess per head (total $50 each room) but not $100 EACH ROOM BECUASE ITS TOO MUCH. they agreed for 6 People in one room flat rate upon booking and now charging us extra extra charges....Lord please forgive them for they don't know what they are doing. CHANGE OF MIND: The lady was insisting of 100 dollars each room additional + taking another 1 room for $199. We said, we CANNOT TAKE It. The male owner, reduced the charges of $ 20 dollars each excess person.. Not bad, thanks for the change of mind from the male owner....but the 2 owner started arguing in front of us. The male owner mentioned to us that his wife was stressed....WHY SHE HAS TO PUT HER STRESS ON US!? THEN THIS JOB/BUSINESS IS NOT FOR HER! INSULTED US! "Are you doing this at Blue mountain?", the lady owner said... DIsgusting words from the hotel owner. Beyond our limitations, we are also good people, you don't know us. No one deserves to be judged regardless of any circumstances Our experience with mariner hotel was bad and good.. BAD BECAUSE WE MET GREEDY PEOPLE... GOOD BECAUSE WE MET GOOD PEOPLE WHO TOOK GOOD CARE OF OUR DOG AND THE TRAVEL LODGE STAFF AND EVEN THE CLEANER WAS SO HAPPY TO RECEIVE TIPS FROM US. The nice lady who took good care of our dog didn't accept any fee, she just said to PAY FORWARD and hugged us.. Indeed, your words will always remember...PAY FORWARD.
7 years ago (25-02-2018)

Not a bad place to stay! Low key, clean and the complimentary breakfast included make your own waffles which was a nice surprise. Recommend this motel for anyone who needs an affordable place to stay.
8 years ago (26-11-2017)