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Reviews, get directions and information for Mariette Clermont

Mariette Clermont

About

Mariette Clermont est une entreprise familiale de troisième génération situé à Laval qui se spécialise dans la vente-conseil de meubles européens.

Story

Trois générations se sont succédées.
En 1950, Gaston et Marie-Jeanne Clermont ont fondé CLERMONT ÉLECTRIQUE, magasin d’électroménagers et CLERMONT DE LA PLAZA, aujourd’hui MARIETTE CLERMONT. Durant plus de 60 ans, la maison s’est démarquée par son service personnalisé et la qualité de ses meubles contemporains haut de gamme. Mariette Clermont évolue aux goûts et exigences de ses clients en offrant des meubles aux styles inédits puisés aux quatre coins du monde.

L’expression accessible du bon goût.
En alliant originalité et accessibilité, Mariette Clermont offre un vaste choix de mobiliers élégants aux lignes fines et aux designs simples. Si de nouvelles tendances se dessinent chaque année, Mariette Clermont sait en dégager les classiques pour offrir un plaisir durable et un confort indémodable comme nulle part ailleurs. Aussi, pour être à l’affût des nouveautés, l’équipe de Mariette Clermont visite régulièrement les foires internationales de meubles. En privilégiant un contact personnalisé et constant avec les fabricants et artisans de meubles, les professionnels de la maison sont en mesure d’orienter les clients et de répondre à leurs attentes.

La décoration conseil.
Chez Mariette Clermont, la variété des produits et des styles s’accompagne de conseils éclairés, prodigués par de véritables spécialistes en aménagement intérieur. Le souci du détail, la courtoisie, l’authenticité et surtout l’écoute… Voilà les éléments clés sur lesquels repose l’unicité des magasins Mariette Clermont. Fidèle à ce que sa clientèle recherche, Mariette Clermont propose un environnement empreint de confort, de qualité et d’harmonie, un espace qui invite au partage et à la créativité.



"Entreprise familiale depuis 1950 à Laval. Mariette Clermont prône depuis 70 ans la beauté, l’exclusivité et le raffinement de ses collections.Les plus grandes sociétés de meubles européens pour vous à Laval, telles que Calligaris, Miniforms, Furninova, Franco Ferri, Luceplan, Calia Italia, Seletti, Kartell, Sangiac et bien plus encore.Avant-gardiste, notre famille parcourt le globe pour s’inspirer et vous offrir une variété de meubles européens soigneusement choisie pour vous.Des meubles sur-mesure, avec un vaste choix de cuirs et tissus personnalisables. Nous assurons un service après-vente qualifié, ainsi qu'un service-conseil spécialisé pour l’aménagement de votre intérieur."
Address: 2300 Boulevard le Corbusier, Laval, QC H7S 2C9, Canada
Phone: (514) 382-6870
moc.tnomrelcetteiram@ofni
State: Québec
County: Laval
City: Laval
Zip Code: H7S 2C9


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 11:00 AM – 5:00 PM


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Reviews
Had an amazing experience with Roger! He is professional, patient and helpful sales person. He also has a good sense of style. Helped us to make not just beautiful but also practical choice for the sofa. Now we can’t wait to get it!
Professional service from Roger who helped me in picking my beautiful dining chairs, providing all available options. Thanks Roger. Can’t wait to receive them. One comment the online site is hard to navigate and the text is very pale!
Such a great experience with Denise who helped with our purchases. The furniture that is displayed and offered is wonderful, elegant, and modern. Definitely a pleasure!
We were already impressed with our sales representative, Mme Martine Verroeulst at time of purchase of our furniture, but many furniture stores will sell you BUT when service is needed many times service does not exist. We had an issue with one of our leather recliners and Mme Sabrina Grattagliano who is responsible for service and delivery did her utmost to have our problem resolved. Since we had an "intermittent" problem it was difficult to find. Service technician was promptly dispatched, and on the first attempt it was momentary solved. 2 days later same issue reoccurred. Mme Grattagliano assured they were looking for a solution in their shop and would contact me once they pinpointed the issue. Well the technician returned a few days later and "BINGO", issue totally resolved. Great service and great service staff. THANK YOU
Beautiful furniture, great quality and amazing sales team! Martine was very kind and patient and she helped me chose excellent pieces! Many thanks!
We were welcomed by a very professional saleswoman, Isabelle, who listened to what we were looking for and brought us to the product immediately. Top Notch
This I s a fabulous, higher end furniture store located in Laval Quebec. One of a kind pieces, much leather and assorted pieces. Wide spacious showroom, Tons of selection, styles and fabrics. The best part of this store is the customer service. No pressure and great guidance, see Lynne, she did a wonderful job in taking care of me and what I was looking for. Highly recommend this place for unique high quality furniture and related products.
Let me start with the good. Mariette Clermont has amazing products and really talented and experienced designers who work in their store. Big selection of furniture and great styles. I have been a repeat customer over the past 6 years. However, my last experience with them was disappointing. Ordered a bunch of furniture in January. 2 of the 6 pieces of furniture were damaged or completely broken when they arrived. Mariette Clermont replaced the broken pieces, but it was a hassle. The challenge I had with this order was a couch. The couch took 10 months to arrive. I understand this was during COVID and there were some understandable delays. The main issue we had was with how Mariette Clermont's customer service handled it. There was very little empathy. At one point after waiting over 6 months for the couch they told us "you can cancel your order, and we'll give you a refund". We would go weeks without hearing back and never got an update on where the couch was unless we hounded them down. In the end we have all our furniture in good condition and it looks awesome, but it was not easy to get to this point.
Horrible experience. I purchased a couch a little over a month ago and it had a very evident defect of fabrication. The day we got the couch we found the L-part of the sectional was a little more flimsy/caved-in than the other side but did not think anything of it. Fast forward a few days later, as I am vacuuming under the couch, I notice a spring or metal piece of some sort has pierced through the material and is now sticking out hence the cave in my L section. I proceeded to call the store and never got a call back. Day 2: I called again, spoke to someone re-explained the facts, again says she would speak to manager and call me back, still no call back. Day 4: I call back and speak to a Valerie who said they would repair it but I would have to bring them the couch and pick it up when it is repaired great service right?, especially when they have their own internal delivery service that should be taking care of transporting the couch back and forth…. I refused as couch should be replaced or repaired at their cost at the very minimum! Valerie says owner would be calling me back , I waited a few days and never got a call. It is now over a week, still no call. AVOID this store, you will pay the big bucks and the stuff looks great but quality is worse than Ikea. VERY DISSAPOINTED, the consumer protection office will take care of this matter from here on out. Thank you for your horrible service and all the frustration Mariette Clermont!
Alain Latour, my salesperson is a 10. Exceptional care. He helped me decide even if the option was less expensive! Delivery team were exceptional as well. They took great care, and were efficient in assembling and taking the packaging with them. The only damper to my customer experience were the office personnel that took my payment. Both times that I bought they were cold, no smile, no eye contact... just got rid of me. But, Alain made up for their lack of customer care!
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