La-Z-Boy Home Furnishings and Décor - Hunt Club Road

We knew what we were looking for and, having purchased other recliners at LB we were confident to find it. Sandra was very helpful in giving us options. She even pulled out her measuring tape. As we requested, put a rush on our order. For a young lady she didn't talk a mile a minute like most of her generation seem to do. It made for a pleasant experience and we thank her.
7 years ago (01-11-2017)

Staff was very friendly and accomodating. We definitely will shop here again
7 years ago (12-12-2017)

Best selection in the Ottawa-Gatineau area for recliners. Ed, our sales rep, was very patient, attentive to our needs, quite knowledgeable. He provided advice but was not pushy. Great experience.
7 years ago (21-09-2017)

I went to the store to find a chair for the living room. The salesman, Salvador (Sal) Ibarra, was an excellent sales person. He knew his products and was able to quickly answer any question we had. I looked at a Lazy Boy Chair which I liked. I asked for a few changes to be made and there was no problem. After a few days, I called Sal back and he gave me a better offer. I decided to buy it. Excellent service.
8 years ago (22-03-2017)

On January 21st 2017, we visited La-Z-Boy on Hunt Club Road. We had an idea of what we wanted and spotted a beautiful dual recliner soon after entering the store. A few minutes later, we were approached by Ed who was extremely professional and personable. He answered all of our questions, wasn't pushy, gave us time to walk around and see if there was anything else we liked better. Ultimately, we came back to the piece that initially caught our eye. He helped us set up delivery and asked if we had any questions. Once we were leaving the store, even though he was serving other customers, he took a brief second to say thank you and goodbye. We felt like we mattered and we were appreciated. You can't beat the quality and service at La-Z-Boy and now we know we can't beat Ed. We will ask for him by name the next time we are in looking for furniture and we intend on being repeat customers!
8 years ago (22-01-2017)