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Lounsbury Furniture

  1. Moncton
  2. Moncton Department Store
  3. Moncton Furniture Store

Reviews, get directions and information for Lounsbury Furniture

Lounsbury Furniture
"Lounsbury Furniture has been proudly serving New Brunswick for over 140 years and has become a staple in many communities around the province, including Moncton, and Miramichi. Lounsbury Furniture is committed to helping customers love their home by offering quality and value in the furniture, appliances, mattresses, and electronics categories."
Address: 1655 Mountain Road, Moncton, NB E1G 1A5, Canada
Phone: (506) 857-4385
State: New Brunswick
County: Westmorland County
City: Moncton
Zip Code: E1G 1A5


Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:30 AM – 5:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews
My new appliance was believed during Fiona!!! Can you believe that. Now that customer care. Hats off to the two gentlemen delivering it. They were fast and friendly. 5 stars from me!
I want to say thank you to Cheryl for your amazing customer service. Cheryl was awesome to deal with, very efficient and helpful. Thank you so much Robin and Chris
I’m going to start with the good parts, the review has to be fair even when you’re extremely frustrated… Our sales agent took her time to listen and tailor solutions to my husband‘s needs. We ended up going with an Elran reclining sofa and love seat for the ability to customize features to assist with my husband’s back injury, desired firmness etc. The sale went quickly, smoothly and honestly, everyone we we’ve spoken with is just lovely but that’s where our positive experience ended. We waited patiently, just over 7 months to receive our furniture and it arrived dirty, smelly, covered in various debris, defective and in substandard condition for any furniture but for $6780?!? it should have been delivered in IMMACULATE condition. After our move settled down, we reported the issues as soon as possible, the service department was swift, the technician came out the second our schedules lined up, reviewed everything, acknowledged the issues and was pretty confident it would all be covered under the warranty and sure, the manufacturer agreed to replace one part on the couch but deemed the rest “standard wear and tear” sorry what? How could there be “standard wear and tear” on something that’s brand new? The only wear and tear absolutely, unequivocally happened during the shipping and/or delivery process as evident in the condition we received it. I have since been able to get all of the wood chips out of the fabric, I was able to get the smell out of the couch and when I say smell I’m talking, you know when someone comes in your home and removes their work boots? That smell. But now we’re left feeling uneasy about the overall quality of the furniture, how long it’s actually going to last, fabric that has had the threads pulled out on various parts of the couch etc. just unacceptable. We would have been better off shopping at Leon’s or The Brick or somewhere else where you at least expect less high end “quality” To say we feel ripped off is an understatement and I definitely don’t recommend Elran or Lounsbury as a result. Very, very disappointing.
We bought an LG refrigerator, stove, dishwasher, and microwave from Lounsbury Furniture in 2020 and were delivered 2021. Shortly after delivery dents started appearing on the front of the refrigerator which was not dented at delivery. I called and reported it at that time and after more than a year of calls to LG, extended warranty, and Lounsbury nothing was done. I was promised twice by Lounsbury and LG they would replace the doors but went back on their word. There are now 7 dents and more appearing. The problem is the insulation under the panel drying out and causing the denting. Beware of Lounsbury and LG. Update On January 24, 2023 Lounsbury Furniture replaced the three damaged doors on our refrigerator. Thank-you
Walked in, and walked out with an Ashley sectional couch! Ashley Furniture was $300 more, and we could not buy the one in stock! Would have had to wait up to 3 months for ours to come in! Lounsbury employees did not pressure us and let us look around on our own! Once we decided what we liked a lady came and helped with everything! Paid and backed up to the warehouse door! Gentleman loaded a new packaged sofa and we left! Will definately be back when we need something! Lilly approved
Very nice product in this store. Paul Lavigne was friendly, helpful, courteous and patient during the whole process.
Great service and no pressure sales. Great product
Learnt an important lesson: never buy something electronic in our case appliances from a store that cannot service these things themselves especially since there are other stores in the area that can and do. Incompetent staff and the only saving grace was decent management. Sadly, we will not be going back.
Update: Manager Ken, made things right with covering the price of upholstery for my Ottoman which I received the wrong color and material. I VERY MUCH appreciate that we were able to complete this on a Great note. Because I love my new sectional and ottoman, and I now have faith in Great Customer Service. Again, THANK YOU, KEN. :
Went to see furniture showroom and sales lady " Marie-Jeanne Gallant" provided outstanding assistance and service!!! My Mom is elderly and M.J. went out of her way to provide information, pricing, advantages and help us. Very much appreciated!!!!
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Lounsbury Furniture map

Directions to Lounsbury Furniture with public transportation

1655 Mountain 50 meters
62
1644 Mountain 50 meters
50
53
Hildegard / Laforge 170 meters
62
31 Hildegard 200 meters
50
1699 Mountain 230 meters
62

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