Loblaws Yonge Street

I bought a pack of chicken thighs from Loblaws, and when I got home and opened it, I was immediately hit with a foul, disgusting smell. The chicken was clearly rotten—it was sticky to the touch and absolutely inedible. I was shocked that something in this condition was even on the shelf.nnI called the store right away to report it, but customer service simply told me to come back and bring the chicken or the next day. That might sound reasonable, but it was already 9:45 PM, and going back at that time wasn’t possible for me. And the have to work the next day. There was no offer of further help or even sincere apology—just a response with no concern for food safety or customer care.nnI expect much better quality control and service from a store like Loblaws. Very disappointed and will think twice before buying fresh meat here again.

This Loblaws location is a fantastic spot for grocery shopping in North York. The store is clean, well-organized, and offers a wide selection of fresh produce, pantry staples, and specialty items. I especially appreciate the convenience of the location and the ample parking available.nThe staff are consistently helpful and courteous, and the overall shopping experience is smooth and efficient. Whether you're picking up a few essentials or doing a full grocery run, this store makes it easy and enjoyable. Bonus points for the in-store pharmacy and floral section, which are both well-stocked and professionally run.nDefinitely one of my go-to grocery stores in the areanApproved by Finally Public Media

I was happy with the super friendly staff. Not happy with having to go up a level or down a level to get to the parking area with your cart. Although in my younger days i would have probably careened down the ramp riding the cart. It is not marked well so if you are a new customer, it could be confusing. Also if you have mobility walking issues don't attempt to walk up the steep ramp. The store had lots of choices though. And was a pretty big, clean store.

Wasn’t going to say anything but hope this will help change things. A little disappointed. Bought fish that was spoiled and called right away. No issue on the phone with the return and very apologetic. Upon arrival not so friendly about it. It was later in the evening and there were 2 full trays of cooked wings in the ready made area. Server curtly asked “do you want them?” While deciding we asked if they were being discounted as there were so many and the and the answer was flatly NO! She then dumped the full untouched trays of food in the garbage. What a waste and a disappointment. Do better!

Worst customer service! The self serve attendant doesn't know much about PC or flyer deals and doesn't help, blames customers for pressing buttons, isn't willing to find out.nnThe customer service attendant hasn't been helpful, argumentative, gaslighting you, unwilling to help also. I mentioned to contact head office to figure this out since they advised me to do it. Customer service is supposed to assist with customer needs. Completely DIDN'T do their job. Finally, someone there helped me.nnThen, by the end of me paying because I got seriously frustrated on the numerous times I received lack of help, the self-serve attendant scanned my items twice! So I over paid!nnI urge the store to have employees trained in PC points and flyer deals! Also, to have better customer service skills. Disappointing and not the first time this keeps happening.

Directions to Loblaws Yonge Street with public transportation

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