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Reviews, get directions and information for Larlyn Property Management

Larlyn Property Management
"Larlyn Property Management is a property management, condo management & commercial brokers company with an office located in Edmonton. Our full-service commercial brokerage division assists property investors in Southern Alberta in determining the best acquisitions for their investment portfolio. Whether a first-time property investor or already possessing extensive holdings; we will be able to assist you in recognizing and achieving your property investment goals. We can help turn your property investment into a profitable one."
Address: 10621 172 Street NW , Edmonton T5S 1P1, AB, CA
Phone: (780) 424-7060
State: AB
City: Edmonton
Zip Code: T5S 1P1


Opening Hours

Monday: 08:00-16:00
Tuesday: 08:00-16:00
Wednesday: 08:00-16:00
Thursday: 08:00-16:00
Friday: 08:00-16:00


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Reviews
Larlyn has managed our condominium community for the past 12 years and we have found their customer service and communication to our community to be excellent. Our neighbouring communities have openly communicated about the struggles they have faced with regular turnover of their property managers and one of them recently changed to Larlyn as a result of the consistency that we have received from our property management team over the years. Our Board would have no hesitation in recommending Larlyn for anyone considering a change in management.
The management team in Edmonton, Ab treats us like animals. After the flood in our apartment, we had no place to go and they refuse to provide us any assistance. We paid rent always on time. Now we are living in a friend's living room and Larlyn management said they don't know when they gonna fix the apartment. They told us to leave and also pay flood damage cost or they gonna ruin our credit. It's very depressing and frustrating for a new immigrant in this country to see how this company insults us, harass us, and discriminates against us. We are a hard-working couple just trying to survive in this beautiful country. Please spread this message to them so they can stop secrewing innocent people's life.
I bought a condo a year ago and it's managed by Larlyn. Getting a response is nearly impossible - I sent a service request directly to Alvin April 7th, and follow up messages April 22nd and May 11th. I figured he must not work there anymore but when I called, it turns out he's just ghosting me. When I finally got ahold of him, he knew exactly what request I was calling about, so he just chose not to respond. He tried to blame me for this "You only sent the request Wednesday at 4:30pm" until I reminded him that was actually my second followup. Missing a message is fine, but ignoring it and gaslighting me when I ask about it isn't cool.
Absolute garbage company. Avoid at all costs! I own a townhouse in a condominium that uses Larlyn for property management. When I rented my unit I filled out all required paperwork and sent this in to Larlyn. Several months later mail is still being sent to the rented out unit. Recently the Condo Board sent out a special assessment. I filled out the paperwork detailing how I wished to pay my portion. This was completely disregarded and funds were withdrawn from my account without consent. Unless you don't care about your fellow owners or tenants, use another management company. EDIT: Larlyn, in response to your reply. My issues have not been solved or even addressed in any capacity. I have phoned every day this week leaving voicemails. I have sent an email that went unanswered other than your automated response that it was recieved. My comments may be a bit harsh, however I feel at this time it is earned and continues to be. I will not leave contact info open to the web so I do hope you can find my file and I do look forward to hearing from your company. I will consider changing/editing my review when the overall situation changes.
Great company to work with. You hear concerns of property management companies not responding. Larlyn has been the manager of our association for the past 7 years. Our property manager or his assistant are always quick to get back to our questions. We receive written reports each month on the financial status of the association as well as an overview of what has gone on within our association during the past month so we are kept in the loop. We would be pleased to recommend Larlyn to anyone looking for management of their association.
Calls to Larlyn are answered by voicemail and it is difficult to get issues resolved. Long term projects are poorly planned and are rarely monitored for quality assurance. My building is managed remotely and the Property Manager rarely, if every, steps foot on site. Issues are not dealt with in a timely unless they are made known to the condo board to address. Basic maintenance requires multiple calls and emails to be addressed. You can't find contact numbers online to escalate issues and there is no information as to who your local PM reports in to.
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