Lake Louise Railway Station & Restaurant

I emailed to make a reservation but received no response. I called the day of and the lady who spoke to me on the phone said no reservations needed and please come by anytime. When we went in 30 min later, we were greeted by a curt male host who laughed at us when we asked to be seated, gesturing to an empty looking restaurant saying they were completely booked with reservations. We thought he was joking but he was serious and extremely unhelpful. When I told him of my phone conversation earlier, he said that he would have been the one answering the phone and would have told me reservations are compulsory. He didn't offer but I asked about making a reservation the next day and he said sure and flipped to an empty page in his book. I double checked my phone and I definitely called the right number. The host was extremely rude and I definitely would not go there again.
7 years ago (03-01-2018)

Walked in and many empty tables. Maybe 6 diners there. Seats at bar but told I can’t eat at the bar and they are taking reservations only at 7 pm. They limit diners for their kitchen. It was 6 pm. Do better. Beyond ridiculous. Solo diner. Empty place. Don’t even bother.
7 years ago (04-01-2018)

Good food good service . Showed up unannounced and they said you need reservation but understood that we were leaving the next day and accommodate us an hour later ... prices a little more but of course it's expected in touristy town. Too bad the host wasn't a Canucks fan but sure loved the drinks. Will be back one day.
7 years ago (31-12-2017)

I love this restaurant! The atmosphere of an old renovated CPR station with decor that references the history of the area is such a treat. The food and service is always high quality, though the wait can be a bit long when it's busy. It is however, the best ending to a long hike or ski trip in the area!
8 years ago (24-09-2017)

Called about 30 minutes before my arrival asking if there were any tables for one available. Hostess confirmed and said I could drop by really anytime and get a table. I was seated at a nice table next to the window overseeing the mountains and tracks. Trains do go by, including the Rocky Mountaineer. My burger and drink came out to $32, a bit high considering the burger and service, but nonetheless good food. One of the better places in Lake Louise.
8 years ago (01-06-2017)