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Kelowna E Ride

  1. Kelowna
  2. Kelowna Bicycle Store

Reviews, get directions and information for Kelowna E Ride

Kelowna E Ride

About

The Okanagan's Largest Electric Bike Shop featuring the World' Finest E Bike Selection! Bosch, BionX, Brose, Sales, Service, Parts, Accessories, Ride On!

Story

When you get it, It is GREAT! E Riding makes perfect sense. Hills, headwinds, cargo, heat, whatever an e bike is a modern day workhorse or sport like ripper...its your choice...

Mission

Serving the interior of BC with the best E Bike support.

Impressum

The Future IS Electric.

Products

Bosch E Bike Mid Drive Systems, Bionx Conversion kits, Raleigh, Raleigh IE, OHM Cycles, Easy Motion, TaoTao, Burley, Michelin, Kenda

Address: 901 Ellis St, Kelowna, BC V1Y 7J8, Canada
Phone: (250) 717-7124
moc.edireanwolek@ofni
State: British Columbia
County: Central Okanagan
City: Kelowna
Zip Code: V1Y 7J8


Opening Hours

Monday: Closed
Tuesday: 10:00 AM – 5:00 PM
Wednesday: 10:00 AM – 5:00 PM
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews
"Terrible bike store" The problem is the owner DARREN, he did not Honour his Warranty on my e bike. He said he is my friend and that he loves what he does, what could go wrong? Well, he lied about the retail price of the motor, he said it was $399.00, I ordered it from the same place online, I paid $229.00 retail price . Darren also wrecked the wiring for the controller and the twist throttle on my bike and he did not care and he did not fix them. I do not think he is anybody's friend and I do not think he has the ability to fix the controller and the twist throttle but he should have replaced them, he wrecked them! Now Darren owes me $200.00 for damages he caused! When he was confronted about resolving these problems, he refused!!! I had to go to Another Bike Shop that cares about their customers, they fixed my bike at a reasonable price and provided professional service. The " Response from the owner " are more of Darren's lies! ( So sad, what a lying jerk ) Darren was given a chance to make amends for his poor customer service, with a little effort he could have been honest, but honesty is not his nature! He still owes me $200.00 pay up! I can ASSURE you KELOWNA E RIDE is DISHONEST and UNPROFESSIONAL, I cannot recommend or trust this store or the owner that lies and treats his customers this way! The customer service is crooked and the owner DARREN is unreasonable and he is a Liar. Check your retail prices online !! He lied about my prices!!! DARREN and KELOWNA E RIDE get 0 out 5 stars!!!!!
8 years ago (06-11-2017)
Yes they rent bikes there too!!! The owner and his staff are great!!!! We were there in early July and rented regular cruiser bikes for the whole day. Very affordable and the best way to see the lakeshore and all it has to offer!!! The next day we went back and rented e bikes! Super fun and suprisingly super affordable. The location is a bit off the tourist path, yet offers free parking and you can take them up Knox mountain which was one of the funnest things we ever experienced in Kelowna. A must do for all!!! This establishment offers one of the most genuine customer service experiences that I have had compared to all the other bike rentals in Kelowna!!!! I would highly recommend this to anyone looking to rent any sort of bike while staying in the city!!! I give them a 5 STAR!!!!! Review!!!
8 years ago (20-08-2017)
Not impressed with defected part purchased. Charger 3 days old. Stopped working. No one's vault just product defected. Wasn't concerned, had receipt, had a previous conversation with owner who was helpful and knowledgeable. Well, very surprised when I returned with part and was told and im paraphrasing, to bad, no returns, I can't recoup cost. So I guess I should be stuck 100% with the burden of defected product. No let's split the difference, no let's see what we can do to make this right. Dumb founded. Side note: cause we know we have the nay sayers. Reordered part from vancouver. Product worked great. Wasn't a scooter issue at all, as implied by owner. And the icing. There was a 3 month warranty on the charger purchased from Vancouver. Oh way, I know, even more. The part ordered and delivered from Vancouver was 21$ cheaper. Get out of here, no I'm serious. Makes me think. The wolf that ran down the hill and got one sheep verses the wolf that walked down and had the whole flock. After the response from owner I am for giving people a second chance. So I will retract portions of my review pending my next encounter. Why? Cause it's the right thing to do. So stay tune......
8 years ago (06-10-2017)
I bought an E-bike last year and I never had a problem with it. And the owner was extremely friendly. He was always one phone call away when I had a problem, simple road issues popping tires. And always prompt on picking the bike up and repairing it. I have nothing bad to say about the owner, service or shop quality. After reading through the poor reviews I just want to say that they are humans and these reviews are entirely one sided. It's quite probable that these poor reviews come from cranky people with a poor view of people. I guarantee that you can trust a quality product, good price, excellent service, and great customer relationship.
8 years ago (10-04-2017)
I received some excellent service at Kelowna E Ride. Unable to drive due to some physical challenges (sight and mobility on my right side. I got in touch with Darren at Kelowna E Ride. Explained my situation, that I needed the throttle and rear brake changed over to the left side. They had never had to do this before, but were willing to give it a go. They changed everything over to accommodate me. I took it for a spin and everything works great ! Thank you very much Darren and Jody for all you did. You really enjoy your job and it shows. Happy customer Collin Morrison
8 years ago (01-04-2017)
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