Best Medical center in all of Canada . Staff and university students they doing hard all the best patients Care. I hope other Canadian provinces learn from Alberta University.
Dont make the mistake that I did and come 15 minutes early, come 30 minutes early because parking is a bit of a pain. You do have to pay for it fyi. I saw Dr Schembri in plastics to get a lypoma removed. Dr Krill assisted him. They were both very friendly and kind, made me laugh quite a few times. Cheryl the LPN was so sweet and motherly! She made sure I was comfortable - we had such wonderful conversations. Melissa the LPN got me extra snacks too and made sure I was okay Schembri, Krill, Cheryl and Melissa are an excellent team and you would be lucky to have any of them treat you. Thanks guys!
Beautiful building inside and out and what goes on inside is amazing. It’s a fairly new building so it modern and the decor is great. Its easy to get around. It’s clean and well lit. Brought my father to the Urology Centre on the 7th floor and everything went well. There is easy access to the building by public transit. Parking can be a bit challenging and expensive. It would be nice if there was more affordable parking. Otherwise it’s a great building and great life saving work going on inside.
Unfortunately, I'm forced to click on a star to post this review. First thing, I have nothing against the Doctor who performed the surgury. He was able to provide a better quality of life and provide comfort for my dad. THE ONLY SOUR POINT WAS THE RECEPTIONIST!!!!!! Two times now. Not once, but twice! The first timepre-surgury, I completely understand. COVID has displaced everything. Life came to a screeching halt and procedures needed to be revamped. I just needed to reschedule an appointment so it wouldn't conflict with work. I was O.K. when I was placed on HOLD for 15 minutes. But the second timepost-surgury, was the most IGNORANT, SELF-SERVING, ENTILED, INGRATE service from this person thus-far. For over an hour, I was on hold. 71 minutes, 4260 seconds, or approximately 426,000 grains of sand. Which ever way you want to look at it, you shouldn't place someone on hold, while going for lunch. THAT'S RIGHT!!!! I asked her why I was on hold for so long, she replied, "I had to go for lunch." I replied, "Well, I wish I knew that before. I would have called you back." She then asked what I needed help with. I told her I needed to reschedule my appointment. She quickly provided me a new date. So easy but so painful. It's unfortunate, Dr. Dean is oblivious to person's ignominious customer service.
I went to the laboratory to get a blood test done. The ticket system itself worked great and I waited less than 10 minutes to get my blood taken. My requisition was sent to the lab from a clinic within the U of A. The nurse was having a hard time finding the requisition since I did not have the physician's name, but I mentioned which clinic sent me there. She ended up finding something on the system after a few minutes of searching, took my blood, then sent me on my way. I get a call later that afternoon from my clinic saying that the lab did not refer to the correct requisition even though it was showing up on the same system that was shared between the clinic and the lab and that I need to go back and give more blood for the correct type of test. Even if it was a glitch and the correct requisition wasn't showing up in the system, it's concerning that the nurse would just take my blood without being 100% sure that she was referring to the right requisition. Until my most recent visit to the clinic, I had not been asked to do a blood test in over a year, so I'm not sure if the nurse had brought up a really old requisition. The clinic was also surprised that the nurse did not call to make sure she was doing the correct blood test.
Wear clothes that glow, to reduce your chances of getting run down in the parkade. And, no stall numbers to find your car on the way out. Round and Round we go a searching, and risking our lives.
I LOVE the clinic, after years of not knowing why I get sick I not only have an answer I have a treatment. Considering how rare my deficiency is i am incredibly thankful for the clink and all that they do to help patients like me. I am a zebra, not just any kind of zebra an albino kind so it feels great to be heard and to have the chance to live a more fulfilling life. Thank you to the incredible staff at the K Clinic
Had to get some x-rays and went about an hour before closing on a Friday. Called ahead to check if I'd be able to get it done and the person on the phone who was also at the desk was very nice and helpful. I waited less than 10min before being taken to the x-ray room, which was very clean.
So polite nurse was so helpful. Very smart accommodating! Doctor was great : All the CF doctors are amazing same with the lovely receptionist diane she’s my favourite. Best team ever!
Pleasant staff, good doctors and they explain everything before a procedure. They make you really comfortable about getting work done.