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Kay Jewelers

  1. Elkhart
  2. Elkhart County Store

Reviews, get directions and information for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Elkhart today.

Address: 335 E. County Rd. 6, Ste. A, Elkhart, IN 46514, USA
Phone: (574) 206-9018
State: Indiana
County: Elkhart County
City: Elkhart
Zip Code: 46514


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Reviews
Every time I have came into Kay I have always been helped quickly. Every staff member I have came into contact with has been friendly and respectful but Emily, the assistant manager, has never let me down and is always willing to go above and beyond to help me ( even as indecisive as I am) she remains positive and patient. She works so well with the manager Whitney ( I believe that is her name). Best management team I have come a-crossed while browsing for the perfect gift.
8 years ago (18-01-2018)
Great customer service, very helpful in getting my Kay's Card. Very pleasant experience.
8 years ago (19-01-2018)
They are very unprofessional. I recently got engaged. Had to get my ring sized twice. Had the ring for 3 days a found out that a diamond had fallen!!! Called the store and the girl laughed at me saying "that sucks". Went to the store the next day to try to fix the problem, and another girl laughed at this. I told them I wanted to return my ring because this is crazy!!! My fiancé at the time only made 1 payment on the ring so the girl told us that we would get a full refund with 10-14 days. It's been 3 weeks now, I just recently called. A girl told me to call customer service (which was a computer) because they could help, but all that did was tell me the balance of my account. I called the store again explaining to them that the number didn't help me at all. I spoke to the MANAGER and I asked her what I had to do to get my check and she said call the number again. Then my fiancé spoke to her and she HUNG UP ON HIM!!!! We weren't even finished talking!!! Very unprofessional people. I won't be doing business with them anymore!!!!
9 years ago (01-03-2017)
I has bad experience here ! I won come back here again ! I wait for a month for my ring , than they give me wrong size , than tell me I have to pay 55 again to send it back !
8 years ago (14-09-2017)
Anna is the best I've ever dealt with at any jewelry store
9 years ago (05-03-2017)
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