Joey's Seafood Restaurants - McPhillips

This establishment has the worst customer service! The first situation I went there with my boyfriend and it was busy and so they had a list going! We noticed people coming in after us we're getting seated before us! After a while, where everyone on this list we seated they realized we were the first ones of the list. We chose to leave and we called to make the complaint later where they apologized! We thought it was a mistake that could happen! Today we tried again and it was not so busy in terms of waiting for a table which you could see there were plenty of tables available. There was a family that was there before us and they were waiting to be seated because they had a larger number of people. As the waitress who did not acknowledge us once since we got in was coming back from seating the family before us, a couple walked in clearly after we have been waiting and greeted them and walked them to an available table. I asked why she did this and she said not to worry there was other tables! That is not the point! She did not apologize and knew she had ignored us! We decided to take the managers name and drive to another location where they have never had any issues with customer service! I do not suggest going to this specific Joey's because they clearly have an issue with customer service! I'm not one to complain or share about customer service experience but when you there is consistent behaviour like this, I think people have the right to know!
8 years ago (22-08-2017)

The food is great. Primarily seafood if you didn't catch the title. The atmosphere was warm and welcoming. The staff are quick to help and the wait is never long. A good place for a seafood dinner as a couple, a family, a group of friends, or even enjoy a fish taco alone. It's a good option any day.
8 years ago (13-01-2017)

More people need to know about this place. Great fish taco.
8 years ago (08-10-2017)

Love their Tuesday all you can eat "Fish & Chip" and Thursday all you can eat "Fish Taco" plus the staff is nice
8 years ago (01-06-2017)

Love Joey's. Fish always fresh and battered just right. Staff always friendly.
8 years ago (17-06-2017)