J Porters

Food was ok. But serviced lacked. Waitress came over and said she'd refill my empty drink. 20 minutes later, still no drink refill. I stopped eating my food because of thirst, ended up just taking it to go. Plenty of employees standing around, but only one hard working waitress. It wasn't her fault, she was just spread too thin. It never ceases to amaze me how poorly these hotel restaurants are run. Sad really.
2 8 years ago (30-01-2017)

The restaurant used to be great but the last couple times I have been there it has been apsolutely terrible. The menu has changed for the worse along with the cleanliness of the entire place. There was mold floating in our water pitcher along with lipstick marks on our glasses. Food quality is not good, you can tell they make everything from frozen. On a good note, the wait staff was very friendly and accommodating.
1 8 years ago (29-11-2016)

Food quality is not good, you can tell they make everything from frozen.
4 7 years ago (08-07-2017)

Ate there while I stayed at the hotel. Food was good. Salad bar was picked over and almost empty. The salmon was great though. And the potato soup was Amazon.
4 9 years ago (22-06-2016)

I purchased a $40 voucher for the place for $20, with an expiration date of 3 months after purchase. Lost track of time and voucher, to have it expire. Contacted miNBC Deals, where I purchased the voucher, to find out that the $20 used to purchase it was redeemable for 5 years. I finally made an appearance yesterday (7/6) at J. Porter's to use the $20 that I paid for the voucher and was denied. I presented it to the waitress, who took it to the manager, who indicated that they would not honor it. I went and personally spoke to the manager, indicating that the value paid for the voucher should be honored. He disagreed, took it to the general manager of the establishment, who indicated that, since the voucher was expired, none of it would be honored. The only thing that he was willing to do was to give me 25% off my visit, which was unacceptable to me. After calmly attempting to explain the scenario, wasting time and energy, to be embarrassed by the establishment, I requested my money back from miNBC Deals, so that I don't have to do business with them ever again. It was obvious to me that they don't care for my business at all. The place was empty at around 5pm and now I know why. miNBC Deals was very accommodating in honoring my request for a full refund, so I never have to return to the restaurant.
1 11 years ago (15-07-2014)