Industrial Alliance Pacific Insurance and Financial Services Inc

Worst insurance ever and they do not have the sense to talk to customers . I have a gap insurance with them but they denied prorated balance. Absolutely worst company . Zero stars if i could

A Worst insurance company! Their customer service is so poor. It’s been 6 month for my claim with back and forth calling still nothing solved today! I never give them my bank account but they told me that they paid me as directly deposited to my bank! This is a BIG mistake here, I didn’t give them a bank account, so where it’s money going to?? It’s already took 1.5month investigation still no any progressive! Every time calls to customer service no one knows and no any answers, they don’t allow me to talk to accounting department/management & without transferred my phone calls. Seems no right person knows or can talk? Where this directly deposited money is going to? Obviously it’s their mistake, put me too much stressing in my life since last Nov. and STILL go on!

Worst insurance companies. Their customer service is so poor. Its been a week since i requested a call back